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one thing i note is i tried a few models looking for service manuals etc and it seems are strictly inhouse
there support site gives details how to return it for service
and common issue
worth a read but good luck
perhaps an email too them with the model details or phone and ask first too speak to the a service tech they are usualy friendly and can email the schematic
if you ask nice and explain your issue
It is actually a step-up transformer you need- from 120v to 220 v.
There are many of these transformers or converters listed on the web. Do a search " 120 v 60 hz to 220 v 60hz converter. "
The critical feature is to have a converter that has a wattage rating equal to or greater than the appliance that is plugged into the converter. It is best to a converter with a higher wattage rating than the appliance beacuse most appliances have a surge of current at initial startup.
As long as you know the plug still had power. Make sure it wasn't a GFI that was tripped. Something inside the unit must have either lost contact or burned up. Did you smell anything burning electrically?