I received a 15 page fax and the machine keeps printing the same 15 pages over and over again. I tried the erase button and the display reads no faxes. I tried interupt and it says nothing stored. I tried unpluging and as soon as I put paper in, it continues printing the same faxes over again. I don't want to keep using up the carbon paper for a fax I have already received. Help!
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Re: Machine keeps printing over and over!
You need to leave the machine off for a period of time, Perhaps overnight or longer. When the battery back up runs out any stored fax will be deleted. If you have succeeded the first page should a report telling you this fact.
If this fails you can always wind your carbon paper backwards so its not wasting on the unprinted stuff but the stuff that has already been printed on.
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MEMORY IS FULL / SEE MANUAL (alternating messages) The memory is full. You may have too many messages recorded in the answering machine. To erase messages, see below. This may occur during fax reception if too much data is received before the pages can be printed out. If faxes have been received to memory because printing is not possible (an additional message will indicate the problem), resolve the problem so that printing can continue (see Substitute Reception to Memory on page 66). If you are attempting to transmit from memory, see If the memory becomes full on page 57. If you are copying, see If MEMORY IS FULL appears on page 67.
Erasing received messages: It is important to erase received messages after you listen to them to ensure that the memory does not become full. ? Erasing all messages: To erase all messages, press FUNCTION, DELETE, and then START/MEMORY. ? Erasing a single message: To erase a single message, press DELETE while the message is being played.
If the memory becomes full while the document is being scanned, MEMORY IS FULL and SEE MANUAL will alternately appear in the display. ? Press START / MEMORY if you want to transmit the pages which have been stored up to that point in memory. The remaining pages will be ejected from the feeder. After transmission, the memory will be cleared and you can transmit the remaining pages. You will also need to transmit the page which was being scanned when the memory filled up. ? Press STOP if you want to cancel the entire transmission.
It will depend on the model and make and you have not supplied that information.
If this information in memory was received information then the machine should print out the documents as long as there is nothing in the display saying it needs toner, paper etc, etc.
If it is not received information in memory then it can only be scanned information for copying or transmitting....again, not knowing make or model...you should be able to use your users manual and delete the pages you have stored into memory.
if its coming from a fax server this cannot be stopped. You should upgrade to a newer better machine that is up to industry standard. Fax servers are basically faxing you from a computer. This is a different process than faxing from an actual fax machine and the page size can be conflicted. Only high end newer machines can compensate for this.
Have you tried both drum and toner supplies? cause it sounds like a drum fault, if you have tried a new drum and toner, and it is doing it when printing internal reports, receiving fax's and copying then you have a tecnical issue to do with charge and this would likely render machine unecomical to repair (unless you can find a bad contact with drum on machine). If it receives faxs clearly but copys black then it is different issue (ie optics).
try this make sure that receive reduction is switched on. You could load the paper tray up and just let it print as may have been a communication problem from RTI memory. Being Richo machine you should be able to reset the memory but this will get rid of all your stored numbers. But it will reset the machine so if you have a corrupted memory issue this will get rid of it.
One of the received faxes sitting in memory is a different size page to that set for the fax machine. Unfortunately, Brother never recognised this as a possibility (Neither did Canon on some of their machines) You will have to do a completye machine reset (maintenance mode 91 and reset with 99)