Question about Microsoft Zune JS8-00001 Digital Media Player

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My zunes being a butt

Ive had my zune since christmas, and now it says "to recover from an error, zune must erase all content." i click ok, and after its done loading,the same thing pops up.i have warrenty, and i would take it back, but ill have to wait till november 08.

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Have you tried erasing the hard-drive through the computer based software?

or the keycode to erase to manufacturers default thing?

Posted on Feb 06, 2008

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How do i get my music from my 30gb 1st generation zune


If you have not erased the MP3 files on the Zune, you should still have them on the Zune and can play these MP3 music files.
When you plug your Zune into the computer can you see the MP3 files on the Zune as an external drive on the computer?
If so you can copy the MP3 files back into your computer.

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Got an error message, Zune won't turn on.


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As a last resort or if you are receiving error code C00D2772, erase the device, and then sync your content again. To do this, follow these steps:
  1. Start the Zune software on the computer.
  2. Connect your Zune device by using the Zune Sync Cable.
  3. Click Settings, and then click device.
  4. Click SYNC OPTIONS, and then click ERASE ALL CONTENT.
  5. When you receive the following message, click Yes: Please Confirm. Are you sure you want to erase the contents of the connected Zune? You receive the "Erase All Content" message. This may take several minutes. Do not move or disconnect the Zune device until the message disappears.

Oct 10, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

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80 GB Zune will not respond.


http://support.microsoft.com/kb/927001/?sd=zune
try this page it gives you intsructions on how to reset your player and to re install the software

Aug 18, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

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My zune shut down itself and can not open it anymore...Please help


yes it sounds to me like your zune has a virus mine did like 2 months ago so i had to exchange it



~Temp

Aug 17, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

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I found the solution. what you do is you plug your zune into your usb port and your zune home page will come up automatically. as soon as your computer reads it look in the top right corner and go to settings. then go to device. finally press erase all content.

when it is done your zune should be empty but it will scroll and work once more...im not sure what is wrong but i had this same problem with my i pod and this same solution fixed that problem also.
ZUNES ARE MUCH BETTER THAN I PODS, stay zune and proud.

Jul 28, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Zune Froze, erased content, and wont sync with PC.


Yes. There are several solutions to this. Rather than retype them, you may want to check out the forums at www.zune.net or support.microsoft.com.

Most likely you'll have to remove the Zune software from the PC, re-install it, reset the Zune.... I think you get the picture.

May 20, 2008 | Microsoft Zune JS8-00001 Digital Media...

5 Answers

Error message C00D12F5


well i had this problem and it gave me a really big headache trying unistalling and reinstalling and reseting me zune but nothing worked, So i called up zune support and they gave me a workaround that worked. ill try to explain the best i can since it was a while ago when i fixed that problem.
first go into internet explorer and click on tools tab then on the internet options tab and click on the delete option that says temp files, history ect, then click on the delete all option and apply and hit ok.
Now go into my computer and click on the orgainze tab and then on the folder and serch option and then on the view tab with in that option.Now check the box that says show hidden files and folders and then uncheck the box that says hide protected operating system files(recommended).
and apply and ok then close out everything. Ok then next we go into my computer again and open up your local disk c or what it may be(hard drive). open up program data folder the open up microsoft folder and look for the DRM folder but dont open it. You need to rename that folder to DRMbackup and accept the changes when done.now open up internet explorer gain and go to ZUNE.NET i think you can do it without signing in but you may have to but if it dont work. look for the long rectangular serch box to the right and type in thses numbers 929642 tthen click on the first RED error code link and then an error code page should load up and scroll down to a microsoft link and click onto it and go there and run that update. or try this link http://go.microsoft.com/FWLink?LinkID=34506 then after that close everything out and relog back into zunemarket place and all downloads should work if you followed my instructions. Worked for me. and i was about to put my zune up on ebay and get an Ipod. but glad i called and got a tech support agent that speaked english and knew how to fix the problem, GOOD LUCK

May 19, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

ZUNE 30GB Zune Music... Problem


There are two ways to format an Mp3 player - one on the computer itself, and one in Windows Media Player. Both methods will end up erasing all the songs on the player, but the player will be "good as new" after that. Sometimes reformatting in this manner will override the player's native formatting and cause problems - this can be reversed in most cases by updating the player's firmware. Firmware upgrades are available from most manufacturers' websites.

WARNING: The following procedures will erase all songs on the player.

Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers.
You can also format the player in Windows Media Player itself:
Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
-Tha Mp3 Doctor

May 12, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

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