When photocopying the page is covered in black ink. Error code 5010 is displayed. Please can you offer us some easy to follow solution to this problem.
Many thanks
Ann
It's the printer version of a blown engine(as in your car)..got a warranty, I hope.
start with printer driver updates here
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response
Thanks, Joe
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
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having a similar problem in which it photocopies poorly then makes a grinding noise and code error 5010 appears any help please, Kev
when trying to scan or copy first half of the page goes well then the scan gives a grinding noise and the remaining of the image is unrecognizable
A very helpful PC World employee thought that our MP 600 scanner needed it's re-set button switched one way or the other, a bit like re-setting a central heating boiler when it's cut out. He said it was on the left under the scanner but we don't seem to be able to find it. If we do and it works I'll be letting you know
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