Question about Canon FAX-JX200

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Jx300 i have a extra line set up with the cable company for the fax seperate phone number but when people call the regular land line the fax always kicks in.. what is the solution to solve this problem?

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Contact the cable company, as they obviously have something mixed up in the installation and/or wiring of the new setup.

If you need further assistance, please post back. Otherwise, thank you for using and rating FixYa!

Posted on Jul 02, 2008

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I can't send fax to Japan, but can make calls.


Dial the fax number in Japan with a regular phone. You hear how responsible you a fax from the other side? If you answer a fax can be heard, the more likely the issue is still in the phone company that gives you the link.

Jul 27, 2010 | Brother IntelliFAX 1270E Plain Paper Fax

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No incoming fax tone


Sounds like it's not set to auto-answer faxes. Do you have the manual so you can see how to check that setting? If not, I can try to find it.

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We are getting a lot of COM. E-31 errors on


plug out your fax and plug in a regular phone in to the line and dial your cell... if you can talk for 2 minutes with no distortion or noise on the line then all is well... if you cann't get through you have a problem...

connect your fax and call multiple fax machines... if you have the same error with multiple fax machines then your fax or your phone line is the problem...

change the fax cable... if you are getting the same error.... call your cell from the fax... if you can get the voice mail... your fax is ok... and the phone line is ok... the guy on the other end has a problem...

if the guy on the other end always has a problem and you can dial out and get your cell... connect another fax that you know works and try all these tests...

if it has the same problem then its your fax line call call the phone company

Dec 09, 2009 | Sharp FO 6600 Plain Paper Laser Fax

1 Answer

Will not pick up fax when sent to the correct number. Also we are unable to set or reset ring pattern for two longs, which it was always set for, but since the phone company made some changes to my line...


Set the FAX/MFC to MANUAL mode.
2 Press Menu/Set, 2, 0, 1.
3 Press to select DISTINCTIVE:SET?, and then press Menu/Set.
4 Press to select the prestored ring pattern you want to assign, and then press
Menu/Set. (You will hear each pattern as you scoll through the four patterns.)
Be sure to choose the pattern assigned by the telephone company.
5 Press Stop/Exit.

Sep 16, 2009 | Brother IntelliFAX 2800 Laser Fax

1 Answer

My fax comes on when my phone rings


You need to purchase a cross-over cable to use on your fax machine. This cable will change line 2 to line 1 for the fax so it will pick up the line when line 2 rings and not line 1.

If you want to use a regular cable you'll have to have someone rewire the jack in the wall to swap line 1 and line 2, then just plug the fax machine into this jack.

Dec 23, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

How to Set up Machine to Receive Faxes


It should work right out of the box.

Plug a regular phone into the wall jack to verify that you have a dial tone.

Is it DSL?

Aug 27, 2008 | Brother MFC-8220 Fax

1 Answer

Jx300


What exactly happens when a fax should be coming through and it does not? Does the machine ring and fail to answer, or does it answer, possibly receive, and then not print? Which mode is the machine set for? Are there any error messages on the machine or other LCD message displayed?

Have you verified the telephone line is properly connected so that the machine is able to communicate? Make sure that the machine is able to use the telephone line by using the handset to make a phone call. If this fails, you will know to go through the phone troubleshooting problems, just as you would with any other phone issues.

If the phone line is functional, please reply with more detail re exactly what occurs when a fax should be coming through, e.g. does the fax machine answer the call or let it ring until answered manually? I believe that either there is an issue with the line, or there is an issue with the setup of the mode for receiving, but can not be more specific without more information.

If this information assists you in resolving the problem, please take a moment to rate the solution at a "FixYa" level. If you do not feel that you can rate at a "FixYa", please post back with more information regarding what has occurred subsequently and/or more details regarding the situation, and I will gladly help you until we have reached a definitive solution. Thank you for using and rating FixYa!

Jul 23, 2008 | Canon FAX-JX200

1 Answer

Fax number


Yes it would be. You are correct.

May 04, 2008 | Xerox FaxCentre F116 Plain Paper Laser

1 Answer

Receiving a fax when using the phone


you can not use the phone simultaneously while sending or receiving a fax. You do not need a separate line. especially if you do not do a lot of faxing. You just can not do both at the same time. You can set your machine to automatically receive faxes when you are not present. The machine will detect the sending tones of the senders fax and automatically receive your fax. You may want to order a users manual from brother to help you set up your fax for your specific needs. Their number is 1-800-284-4357. Another option is you can order the distinctive ring option from your phone company. This will allow you to give out a seperate phone number for your fax while only having one line. The machine can be programed to distinguish the distinctive ring and automatically pick up with out you wondering if it is a fax or phone call. But again you can not talk and fax at the same time. Good luck and let me know if I can be of further help! John

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1 Answer

Fax query


This sounds like you have smart ring on your home line. Smart ring lets you have 2 seperate telephone numbers, One for fax and another for phone, but 2 distinctive rings all one one line. Check your manual to see if you have this feature and to set it up.

Jul 10, 2007 | HP 920 Plain Paper Fax

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