Question about Xerox DocuColor 12 Printer

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Dc 12 hi i am having trouble when i print rrom my fiery i am getting lines running thru the prin they get bigger then smaller but it doesent do it when i scan a picture please help

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Error code is 14 376 plese solve the problem

Posted on Feb 12, 2008

  • svsr Feb 12, 2008

    error code is 14 376 plese solve the problem

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Changed the media type? Try different thick paper? Try printing directly to the copier instead thru the Fiery

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

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Did you check the sensors?

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I have got a Xerox Docucolor 12 printer, a Fiery X12, and a laptop running on Vista. I dont have any cables except the power cables and was looking for a list of everything I'd need to get it running...


There are 2 cables that go between the fiery and the printer, not sure where you can get these.
You will need to be running windows xp
connect to the fiery with an ethernet line
download the drivers, command workstation, and fiery remote scan from the xerox website
hopefully the fiery still has its software loaded otherwise post a request for a copy here.

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1 Answer

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I do not know what kind of copier you have but lines (when you run thru the feeder) are usually caused by something on the glass under the feeder. If you open the top, you should see the big piece of glass and also a piece about an inch or two wide next to the big one. Look closely at the smaller glass for any spots on it. A spot will show up as a line on the copy. You can use windex to clean it.

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No, but the fiery will just speed up your prints etc.. I have the c3380 and c5185, they are stand alone with no fiery. If you are buying this machine for office coping it will be fine. But remember! this is a Buisness Color machine. In my customer base the 80's have done well as long as you run them as an color machine and not the office black and white work hourse. The color prints are great without any help from fiery. Sales people will try to sell you all!!!!

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Hello a Fiery print controller is basically a computer, which needs to be rebooted once a week to get rid of temp. files. Try shutting down each fiery every Friday and restarting Monday morning and your problems will be resolved. What model Fiery's do you have (IC-408, IC-901),? let me know which model and I can see if their is a patch to correct this issue. dave.herron@att.net PS: I am full line KonicaMinolta dealer

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Print out a Fiery config page ....there may be something in the fiery settings on the actual Fiery box, you'd have to reboot and run setup when it prompts you.

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best way to come out of this problem is to fire your printing using an batch file

ex.

set print to scrn.txt
set prin on
? 'hello'
? 'welcome to fast printing'
set prin off
set prin to
run fastprin

create fastprin.bat file

edit fastprin.bat
@echo off
type scrn.txt >PRN

then execute the above program



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1 Answer

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could be a few things, the ips pwb in the machine might be faulty, which can cause these types of issues, a driver issue woth the video boards on the fiery, or other pwbs on the machine itself. You would have to run the machine for a while on another fiery to make sure no other faults occur before condemning the machine or the fiery

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1 Answer

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if its a print from system to machine do the following
1: check the cables from fiery to machine
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its not ok
next time mention fiery model

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