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Scanning problems I have a flatbed conoscan 4400f. i have installed a new driver compattable with vista as well as the toolbox. Everytime i press toolbox and say save fie it repliy by saing, cannot find TWAI soure. What do i do? many thanks Hugo

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Posted on Feb 05, 2008

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Pages come out crooked and upside down on their own - not operator error! Why does this happen and can it be fixed?


I had the same problem scanning to PDFs with the CanoScan Toolbox until I went to the File Settings dialog, and unchecked the option "Detect the Orientation of Text Documents and Rotate images". Now it seems to work more predictably (no more scans that have been rotated for no apparent reason).

Jan 28, 2011 | Canon CanoScan 4400F Flatbed Scanner

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I bought the Canon Canoscan N1240u flatbed scanner. I downloaded the drivers and plugged in the cord that came with it but it doesn't do anything.


Just to be sure, did you install the driver in addition to downloading it? Full software or basic driver. The software must be installed before connecting the data cable. What OS are you using? (if you have Vista 64-bit, it is not compatible) If you didn't install the software, uninstall the OS driver and disconnect the data cable before attempting to install the Canon software. Otherwise see the notes for scanning with other software.

First are you trying to use the scanner buttons? These will only work if the full software is installed. For the buttons to work, you have to set up the scanner button destinations in the Canon software first. Also a monitoring program must be running for the button presses to work.

So try scanning from the computer first. If you still get an error, try a new data cable. If you are using a USB hub, try a direct connection. Make sure your USB ports work with a known working device. You can also check if the ports are disabled for security (in the Device Manager for Windows) or power savings (an advanced setting from the Screen Saver).

Once you have scanned successfully from the computer, go to the Settings section of the Toolbox to set the default destinations for the scan buttons.

If you only installed the basic driver, you can scan with Paint (XP or Vista), File > Import from Camera or Scanner > New Scan. Vista also has Windows Fax and Scan (New Scan) and Photo Gallery to acquire scans. I don't know the Mac software. Third-party software will also work if installed.

I hope this helps.

Cindy Wells

Jan 12, 2011 | Canon CanoScan N1240U Flatbed Scanner

1 Answer

Can't calibrate the scan before scanning


I had the same problem when upgrading to mac os x. I was trying to scan directly from Photoshop but got the calibration message. I tried the two solutions given at the Canon website but they didn't work. I ended up downloading the Toolbox application to scan directly from there but the same message appeared. After installing the Toolbox application I unistalled the driver (11250) and reinstalled it. I opened Photoshop and tried scanning and the calibration window appeared only this time it didn't stop to give me the "Flim Adapter" warning. I must point that the scanner lid was open when this happend but I'm not sure that had anything to do with it.

So apparently it works if you have the Toolbox installed prior to installing the driver. The driver, Toolbox application and unistall driver can be found at Canon's website. Hope this helps.

Ciao!

Jun 02, 2009 | Canon CanoScan LiDE 500F Flatbed Scanner

1 Answer

Cannon 4400F Scanner


I had the same problem with about 1 out of every 16 slides when I first got the scanner. The only way I found around it was to rearrange the slides and try again. I started scanning through the ScanGear software instead of Canon Toolbox, and haven't had that problem since. I've scanned about 6,000 slides and negatives so far.

Jan 25, 2009 | Canon CanoScan 4400F Flatbed Scanner

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CanoScan LiDE 20


already install the scanner driver but still can't working properly.

Sep 04, 2008 | Canon CanoScan LiDE 25 Flatbed Scanner

1 Answer

Vista and the toolbox don't seem to work together


The Canon Flatbed LIDE 30 will not work under Vitsta. We're out of luck.

Aug 29, 2008 | Canon CanoScan LiDE 30 Flatbed Scanner

2 Answers

Trying to make a copy- worked last week?


This is most likely only happening when attempting to scan through the CanoScan Toolbox. You can scan directly through ArcSoft PhotoStudio which came with the scanner. However, the error through Toolbox is likely caused by some limitation or restriction in the computer, possibly permissions of some sort. You may try deleting temp files from the Temp folder on the hard drive.

Jul 15, 2008 | Canon CanoScan 4400F Flatbed Scanner

1 Answer

Reinstallation


Always get the original manufacturer's drivers directly from their website. Be sure to select the correct Operating System (like XP or Vista or Mac OS).
Canon CanoScan 4400F Drivers

Thanks for rating this Solution!

Jun 09, 2008 | Canon CanoScan 4400F Flatbed Scanner

2 Answers

CANON FB620U FLATBED DRIVER NOT FOUND


Get your driver here.

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=351&modelid=8006

You should download Toolbox as well. Toolbox gives you some scanning options and is helpful especially if you don't have any other software that allows you to scan.

May 22, 2008 | Canon CanoScan FB620P Flatbed Scanner

1 Answer

Scanning


This is all due to driver compatibility issue,please thry this,first remove all software n drivers for the scanner ,download driver from this site by selecting ur operating system,n install,do remember to reboot ur laptop after removing previous software.
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=351&modelid=14003

do revert
thnx N

Jan 26, 2008 | Canon CanoScan LiDE 70 Flatbed Scanner

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