Question about Epson Stylus C60 InkJet Printer

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Error msg "installed ink cartridge cannot be recognized"

Black cart ran out of ink. Replaced with one (genuine Epson brand) I had refilled at a local ink depot. Get the above error msg and no amount of fiddling will make it go away. I have had success in the past with refilled carts, although it sometimes required taking it back to have it "reset" (?) I have also used non-Epson carts with limited success in the past. It just rankles me that printer mfrs insist on twisting the customers arm to get them to use their own carts. Why not put the profit in the cost of the printer instead of gouging on the ink?


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  • Anonymous Mar 18, 2014

    i changed out black cart. pulled out all others and returned now does not recognize refilled and reset cart

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With refilled cartridges, this is usually due to a faulty "reset" of the chip. Simply reset it again and it will usually be OK. If you don't have a chip resetter, buy one very cheaply on E-Bay.

Posted on Mar 19, 2009

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Take the cartridge out and put them back in, make sure that you will hear a click. If your going to have the same error, you need to contact Epson Technical Support. The cartridge might be defective. Here's they're number
United States Phone Nuber:
(562)276-7525
Hours: Mon.- Fri. error msg 6AM-8PM (PT) Sat. spacer.gif 7AM-4PM (PT) Canada Phone Number:
(905)709-2567 error msg "installed ink cartridge cannot be recog - spacer.gifHours: Mon.- Fri. spacer.gif 6AM-6PM (PT)

Posted on Feb 07, 2008

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Some ink cartridges cannot be recognized.

Posted on Nov 30, 2008

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Posted on Jan 02, 2017

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Why is power button light blinking green on Epson SX200 printer?


Regarding your recent inquiry about the Epson T071 ink cartridge error message ("Ink Light is red", "Cartridge Not Recognized", "Replace Cartridge", "Installed ink cartridge is expended." or similar cartridge/printer alert message) associated with your Epson SX200 printer, the cartridge probably has a mis-programmed smart chip...

NOTE: If you had the cartridge refilled, the cartridge chip must be reset. Re-programming, which typically yields a green light to show success, it does not always result in correct smart chip reprogramming. It is also possible they may have forgotten to re-program the ink cartridge. If a compatible/clone cartridge, it could be a reprogramming issue or defective chip (which is common). Or, such a failure could be an electrical failure of the ink cartridge itself*. Unfortunately there is nothing you can do from home....the chip(s) need to be re-programmed (at refiller) or replaced with a new cartridge from vendor.


*OTHER POSSIBLE CAUSES OF FAILURE:
Either the external chip or internal ink sensor is electrically bad (the internal ink sensor detects if cartridge is really out of ink). If you return the cartridge to your retail refiller and they re-program the cartridge(s) a 2nd time but the "replace cartridge" message, or similar blocking message persists, then this is the likely cause and the cartridge will need to be replaced with a new one.

1) Confirm if this is just a nuisance/annoyance alert (i.e. "non-genuine" cartridge ) vs. an actual 'unrecognized cartridge' alert (i.e. Red X's on printer display / Windows pop-up message). Please visit the following Inkjet411 support page which will help you delineate the difference: http://inkjet411.com/?page_id=73

2) On some Epson printer models you may need to scroll thru the menu options AT THE PRINTER'S CONTROL MENU (i.e. right arrow key) to help determine which specific ink cartridge is actually causing the 'Unrecognized Cartridge' error condition. On the other hand, for general 'non-genuine' cartridge alerts, typically you can bypass these errors by clicking thru the acknowledgement prompts or via the arrow keys: http://inkjet411.com/?page_id=1939

3) We suggest you remove all the ink cartridges, inspect the smart-chips condition (on rear side) and ensure there are no cuts/gashes or ink residue present on the micro-chip surfaces. To be sure we suggest you clean the micro-chip surfaces; click here to see 2 different pictures of this along with cleaning instructions: http://inkjet411.com/?page_id=1939

4) If the error continues (following ink tank re-programming a 2nd time), then we suggest you install a new genuine Epson ink cartridge into the printer to verify the permanent PRINTHEAD is functioning ok. Here is how the PRINTHEAD works: http://inkjet411.com/?page_id=2054

NOTE 2: Following refilled cartridge installation, your printer/computer may display an ink alert message such as "non-genuine cartridge" or "you have not installed genuine Epson ink cartridges" - these are COMPLETELY NORMAL alerts when using refilled ink cartridges. Press proceed/continue/accept/yes/OK to dismiss the prompt. In some cases you may have to scroll over using the arrow keys to dismiss the alerts. Additional alerts may be displayed the first time you go to print or copy - dismiss the alerts accordingly to resume normal print operations. For more information on Epson ink cartridge alert messages please visit: http://inkjet411.com/?page_id=1939

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CAUTION: Be advised, the use of compatible/clone cartridges (i.e. sold thru the internet from overseas) are known to be problematic and may cause printer errors or permanent PRINTHEAD damage (especially for 3rd party inks which contain volatile organic compounds or VOCs). We do NOT suggest refilling these types of ink cartridges.....refilling of Epson original/genuine ink cartridges is only suggested!

Epson T068 thru T130 Ink Refilling Services & Additional Cautions: http://www.youtube.com/watch?v=Jp575rE9y0Q

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NOTE 3: If, after replacing the cartridge(s), with brand new Epson Original ink cartridge(s), is the only solution which corrects the problem, then you likely have a defective cartridge (internal ink level monitoring circuit), unrelated to the refilled cartridges. If, after replacing the cartridge, or cartridges, with brand new Epson Original ink cartridges, does NOT correct the problem, then you may have a defective PRINTHEAD (i.e. permanent electrical sub-assembly which the cartridges plug into). For more information please visit our support page which explains the natural degradation of PRINTHEADs over time: http://inkjet411.com/?page_id=2934
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For any additional questions please contact us directly: Inkjet411help@gmail.com

-Thank you

Sep 03, 2014 | Epson 20 Ink For Stylus S20 Sx100 Sx200...

2 Answers

Will not print after changing ink cartridges


Defective cart or not genuine cart. Also be sure cart is installed properly, take it out and put back and listen for the click.

Jan 27, 2014 | Epson WorkForce WF-2540 All-in-One Inkjet...

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I have an Epson Stylus R265. It is telling me all


Did you use Epson Genuine Cartridges?

ALL…. Epson & Brother Requires Genuine Epson Cartridges. !!!!!!!!
That sounds like your problem.

In Purchasing Epson's CX 5400, CX4600, & CX7400 and more, I found out that Epson does not like Generic Printer Cartridges. I also Purchased a Brother. That also does not like Generic Print Cartridges. Color that should be Yellow, will turn out Green, Blue Brown, etc.

These printers have a CHIP that will detect if it is Generic or Genuine. When they see it’s Generic Cartridges, it will print lines thru the words, stripes across the picture and also do a mix match with the colors. It also will not let you print anything, if only one of the cartridges is empty.

I wanted to print only Black, and would not let me, because I did not have any ink in one of my cyan cartridges. Go figure.

That's what these Companies do., so they can keep selling the ink cartridges. Some Printers, are able to use Generic, and some are refillable. Some you can refill them up yourself and I heard, quite MESSY.

So I learned, thru trial and error, that you must use the ORIGINAL Genuine Cartridges for these PRINTERS. Some people say some models work fine compatible, but not mine.......


I had to replace the printer, but Epson, Lexmark & Brothers are always on sale. My Brother & Epson cost me $50.00 with Rebate. .

This is the only advice I can give you. If you find this helpful, pls rate me.

Thanks and Good Luck :0)

Feb 05, 2010 | Epson Stylus R265 InkJet Photo Printer

1 Answer

1400 deos not recognize my light magenta ink cartridge. I have installed two brand new cartridges and neither is recognized. What can I do?


Are you using Genunine Cartridges!!!!

ALL…. Epson & Brother Requires Genuine Cartridges. !!!!!!!!

In Purchasing Epson's CX 5400, CX4600, & CX7400 and more, I found out that Epson does not like Generic Printer Cartridges. I also Purchased a Brother. That also does not like Generic Print Cartridges. Color that should be Yellow, will turn out Green, Blue Brown, etc.


These printers have a CHIP that will detect if it is Generic or Genuine. When they see it’s Generic Cartridges, it will print lines thru the words, stripes across the picture and also do a mix match with the colors. It also will not let you print anything, if only one of the cartridges is empty.

I wanted to print only Black, and would not let me, because I did not have any ink in one of my cyan cartridges. Go figure.

That's what these Companies do., so they can keep selling the ink cartridges. Some Printers, are able to use Generic, and some are refillable. Some you can refill them up yourself and I heard, quite MESSY.

So I learned, thru trial and error, that you must use the ORIGINAL Genuine Cartridges for these PRINTERS. Some people say some models work fine compatible, but not mine.......


I had to replace the printer, but Epson, Lexmark & Brothers are always on sale. My Brother & Epson cost me $50.00 with Rebate. .

This is the only advice I can give you. If you find this helpful, pls rate me.

Thanks and Good Luck :0)

Jan 31, 2010 | Epson Office Equipment & Supplies

1 Answer

I replaced black ink cartridge and am getting error that says remove tape i already did that it is a lexmark 5495


Is it a truly genuine Lexmark cartridge? Many printers are *very* finicky now on cart. type. If not, try a real one and see if you get that msg.
Good luck.
GuruTim

Jan 05, 2010 | Lexmark X5150 All-In-One InkJet Printer

2 Answers

Epson Workforce 600 "ink cartridge cannot be recognized" error


My printer quit printing blue after I cleaned the print heads. What can I do? I tried recharging the cyan cartridge and cleaning the print heads again. it's still not working! GRR!!

Aug 22, 2009 | Office Equipment & Supplies

1 Answer

Ink not compatiable


Hi. When I fitted the second set of cartridges to my Epson Stylus Photo 1400, the printer failed to recognize any of them, even though they were genuine Epson! I repeatedly installed and un-installed them without success. After giving it a bit of thought, I had a hunch that the contacts on the cartridges might not be making good contact with the contacts on the printer as the cartridges seemed a little loose. I removed each cartridge in turn and after putting some adhesive tape on the opposite end to the contacts, (there are grooves cut into this end, but the tape drops nicely into them when you install the cart) replaced them all. (This had the effect of pushing the cartridges harder against the contacts). Switched on again and all carts worked fine. So it seems that even Epson can't make the cartridges to fit their own printer properly! Having said that it's a great printer otherwise. I hope this is helpful to you.

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1 Answer

Ink cartridge error


Get a new magenta cart, but make sure you buy a genuine one, not a compatible. The chip on the cart in question may be faulty (approx 30% of compatibles can be faulty).

If the error does not go when a genuine cart is installed you may have a faulty main board or carriage.

Aug 26, 2008 | Epson Stylus Photo R320 InkJet Printer

1 Answer

Cannot recognize ink cartridges


If you are using non genuine Epson carts, then you need to change the carts to genuine ones (full set I'm affraid)

Once you have replaced the carts you should find the error goes away. The problem arises somehow from non genuine carts when one (or more) is inserted that has not been "reset" properly by the refiller. This causes a cascading error through the ink monitoring system and ends up with all your inks going empty one after the other. I've seen this on several models of Epson printer.

The alternative is that the printer has fault on the main board. try the carts first it's the cheapest option. If the nmachine is in warranty, get Epson out to it.

Jul 08, 2008 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

Black ink cartridge ran out. i replaced it with an identical one and the printer keeps saying incorrect colour cartridge installed. the colour cartridge was already in and working


Either:
  • You have bought the wrong cartridge
  • The cartridge is not a genuine one and it is faulty(about 30% of some non branded carts are faulty)
  • The cartridge is a genuine one and is faulty (about 1% of genuine carts are faulty)
  • The cartridge cradle is faulty and can not read the cartridge chip properly.
i suggest you by another (genuine) cartridge and try it. If it works, you know the other "new" cartridge is faulty and can return if for a refund.

Jul 08, 2008 | HP Office Equipment & Supplies

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