Question about Magellan RoadMate 700 GPS Receiver

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Impossible to download Version 6

I downloaded Version 6 on my XP computer, It failed, and after with a new Vista compyter, the same failed answer. "No Map on Hard Drive". I had to redownload Version 5.
I send many emails to support deparment, no answer, I tried on their support phone 800-707-9971 which I took on their web site, after listened to the robot, click 1, 2, 3, 4,...begin again for other questions, click again, that last about 2 to 3 minutes, no answer.
By the way when I bought it and paid by Visa card, the same day I received an acknoledgement, What kind of Company the are?????

bouroll@videotron.ca

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  • bouroll Feb 06, 2008

    I did the job on my computer with XP and the other time on my doughter's with Vista. I followed the instructions as per the computer ask me. How to connect the USB, put on the Magellan. Computer said it will take about 2 hours and somthing. It seemed to run perfectly. Then I let it run. When I came back after those two tried, the Magellan gave me the same answer "No map on Hard Drive".

  • bouroll Feb 08, 2008

    As I mentionened in the last message, I redownload Version 6 and here is the messages point out.



    Failure of the copy...New trial.

    E/FILES/SOUND_EU/DAN.......

    E/FILES/SOUND_EU/DUT_F.SND

    E/DATABASE/MAPADDIN/INDEX.XFL



    After seeng those failed lines a screen appear saying the update failed.

    Magellan Update Wizard 4.2.0.8

    The update assistant no mre find the Magellan RoadMate 700/760.



    The Magellan screen repeat: "No Map On Hard Drive"






















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You don't say how the update failed, so it's hard to say what to do next. In my case, I had a bad sector on the disk of my 700, so running chkdsk on it fixed it up and I was able to complete the update.

Posted on Feb 06, 2008

  • jeffn Feb 07, 2008

    still sounds like something failed. Was there any related error in the event log (Control Panel->Adminstrative Tools->Event Viewer, check Application and System). That might give you a clue. The "No map on Hard Drive" really sounds like the update did not run perfectly. It sounds like there was an error that you might not have noticed.

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