Question about Archos 704 WiFi Digital Media Player

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Archos 704 I have an Archos 704 and it has started to play up. The unit will start and gives me the Archos logo but them will not go on to the menu it simply restarts and gives me the logo again it does this over and over. Can you help

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  • charredrob Feb 06, 2008

    have followed the instructions and had to format the harddrive, however know i get on the same white screen for recovery. i can now connect the unit to the pc but it asks me to install an update file, what ever that is can i find i ton the net somewhere. Sorry to be a problem but i am abit of a spastic at this kind of thing. Thanks for your help nd any thing else would be appreciated.

  • charredrob Feb 06, 2008

    Thanks dude my Archos is up and running you are a guru!!!!

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2 Answers

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  • Master
  • 6,966 Answers

Hi,

Your post/description indicates a possible problem with the firmware. It would seem that the Archos 704 would load but fail to finish and there restarts itself. This could only be possible if somehow the firmware has been corrupted or you tried a firmware upgrade but failed halfway.

Things you can try:
1. Do a soft reset. Press on the power button for about 15 seconds;
2. Do a full/hard reset by removing the batteries and pressing the master reset button;
3. Do a Systems Recovery by powering on and immediately press/hold the TV button till Recovery Mode is displayed. Follow on screen instruction of Forcing Touch Screen Calibration. You may need also to format the internal HD but that would mean you loose whatever data is inside.

If the above is not corrective, am afraid that your unit has been partially bricked. Some have reported serious hardware or firmware problems with the 704 that would require replacement by the manufacturer.

Hope that this be of help/idea. Pls post back how things turned out or should you need additional information.

Good luck and kind regards.

Posted on Feb 05, 2008

  • Louie  Role
    Louie Role Feb 06, 2008

    Hi again,

    A more complete and better explained firmware update procedures are here.

    As otacon have posted, pls verify that you have the Wifi version and not the TV.

    Briefly, you have to download and save in your PC the a704wifi.aos file (there are 2 versions of the firmware; Archos 704 Wifi OS v 1.7.22




    - this is the latest firmware but it will not allow you to downgrade if something goes wrong and the old Archos 704 Wifi OS v 1.7.20. You need to determine which one is your current version by tapping the "Firmware Version" and decide if you want to install the old or the latest), connect your 704 to the PC, copy/paste (drag & drop) the said file to the Archos device listed in "My Computer" (you may have to overwrite the older copy), disconnect 704, proceed to System Settings, tap on "Update Firmware". Follow on screen instructions.

    Cheers.

  • Louie  Role
    Louie Role Feb 06, 2008

    You are more than welcome and am glad to be of assistance. Appreciate the rating too.

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  • Master
  • 1,944 Answers

Hi,

Did you try power cycling the unit?

Posted on Feb 05, 2008

  • Damen Wong
    Damen Wong Feb 05, 2008

    You have the WIFI version...right? Not the TV version.

  • Damen Wong
    Damen Wong Feb 06, 2008

    I am glad your unit is up and running =)

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1 Answer

Stuck on the ARCHOS Screen and it won't do any thing


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B) The Archos 705:
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Hi,

A couple of things you can try:
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  2. reformat the unit (but that would of course delete contents).
Just curious, did you try/did a firmware update recently? Additionally, the manual has some details on troubleshooting as well as Archos online support.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

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