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Toshiba DVD player

DVD player says "incorrect disk" and will not play.

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  • maryhorn Feb 06, 2008

    Yes, it occured with three different discs. By the way, it also makes a straining noise before it says incorrect disc.

  • maryhorn Feb 07, 2008

    How come no reply to maryhorn message of 2-05-08 ?

  • maryhorn Feb 08, 2008

    I'm here. I'm using discs that come from Netflex and one store bought one. I'm going today to get a disc cleaner. But, other than that???? Maryhorn

  • maryhorn Feb 08, 2008

    to otacon: Yes it read a "music" disc just fine. Should I forget about the disc cleaner under these circumstances? Thanx for your help. maryhorn

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  • Master
  • 871 Answers

Hi there

"incorrect disk" means that the cd/dvd inserted is not the correct format or the cd/dvd inserted has a format that the player does not support. Dvd players has specific formats which they could read and up until now, there are a lot of upgrades that dvd players can read.

What you need to do is check if the cd/dvd you inserted is a supported format for your player. If it is, you might want to clean your player with a lens cleaner.

hope this helps.

Posted on Feb 05, 2008

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  • Master
  • 1,944 Answers

Hi,

Does this happen with all discs? What disc are you inserting that gives this error? DVD?

Posted on Feb 05, 2008

  • 1 more comment 
  • Damen Wong
    Damen Wong Feb 07, 2008

    I am still with you. The straining noise is the just the unit trying to read the disc. Say, are you using original store bought discs?

  • Damen Wong
    Damen Wong Feb 08, 2008

    You there?

  • Damen Wong
    Damen Wong Feb 08, 2008

    The lens cleaner could solve your problem since dust on the lens can cause it to not be able to read discs. Can the unit read regular CD's (not DVD's)?

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