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Can you still make/receive phone calls and send/receive text messaging without pictures? Do you have enough signal strength (3G or 4G bars at top) to get a good signal without roaming? When I was in Greenville a while back, I had problems doing anything other than making/receiving phone calls (no internet, no pix). Ends up, AT&T simply had a very weak signal where I was at. I ended up switching to another phone and carrier that had better support in more areas.
I'd recommend calling AT&T cell phone support to also make sure your data (internet) and messaging (text&pix) plans are still active. Of course, if you can't even make/receive phone calls, you likely have a more basic problem; your phone may have not been validated with AT&T yet.
In either case I'd recommend calling AT&T wireless tech support at 800-331-0500 (type 0 to get a live person) to help troubleshoot the issue with your phone. If you haven't received your phone number yet, you may need to remove the battery to provide them will more detailed info regarding your phone and sim.
It is frustrating when only your phone cannot send text messages no matter how strong the network signal is. Sometimes you feel nobody cares about or remembers you because nobody calls or texts you but actually there are. Your phone just can't be reached or can't receive text messages. When these happen, turn off the phone; remove the battery and then the SIM card. Insert the SIM card to another phone and try sending text messages; if you still cannot send text messages, remove the SIM card and let it sit off the phone for at least fifteen minutes then insert it gain. You should be able to send text messages after that, but make sure you have credits.
The next thing you should look into is the phone. Make sure network signal is present then insert a known good SIM card in your phone and try sending text messages. Reset the phone if you still cannot send text messages, but back up important files and data, such as contacts, videos, images, and messages, before doing so.
One simple way to "reset" the phone is by removing the battery and letting it sit for at least fifteen minutes. Another way is by restoring the phone settings to factory settings. Simply navigate to settings then phone settings and select "restore to full factory settings" depending on the brand and model of the phone.
This tip is not intended to solve virus or firmware problems but rather to avoid unnecessary visit to the service center and save few bucks from a problem only caused by a simple electronic glitch. Check the network signal strength and your credits before jumping into any conclusion.
there are several factors why you are unable to send and receive messages and make outgoing calls and receive incoming calls.
network issue: are you the only one experiencing the problem? try to check with someone who is on the same location and is using the same network as you if he or she is experiencing the same problem as you. if yes, then it may be a problem with your network.
make sure that you have good signal and contact your service provider too and ask them if they have an ongoing maintenance in the area and ask if the sms and calls services are activated on your account
phone issue: if you have a good signal and still can't send, receive text messages, do and receive incoming, outgoing calls, try to do these: call the service provider and ask for the default network pin, then go to the settings of your phone, call settings, call barring, deactivate all barring
try inserting your sim card to another phone and try to send an sms
turn off your phone, remove battery and sim card and then wait for a few seconds, then put back the sim and battery and turn on the phone then try to send an sms
hi there, you sim card does not work the phone or the phone might lock with other provider-- try to turn off the phone - take out the battery and sim card - wait for 30 sec - put the sim card then the battery in - wait for 30 sec - turn on the mobile .. i hope you will able to make calls now.
sms thing... go to message settings - look for message center number if there is then it will be ok when you restart your phone but if you didnt find it call custoer service and ask the message center number. get it write it and you are ready to seend messages.