Question about HP Photosmart C6180 All-In-One InkJet Printer

1 Answer

Error msg status 1

Whenever i try to print the printer stops and gives me the err msg "process mdns stopped unexpectedly with status 1"  i cant find any such err msg in the manual. does anyone know what this is or how to solve the problem?
much appreciated cheers colin

Using my mac book, I have this same problem with an HP photosmart C6100 all in one printer connected to my home network through a Netgear ProSafe FWG114P router. Whenever you try to print, the print job is sent and shortly after the process stops itself and displays the message "the process "mdns" stopped unexpectedly with status 1". Any help on this would be greatly appreciated. I did read elsewhere that "status 1" may refer to the Mac and not the printer.

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  • jddubick Feb 08, 2008

    Yes it is wireless and yes the printer works great plugged in with USB cable. But, the old printer I have (HP 1115) is connected to the Netgear router through USB cable and it has no problem with the wireless Macbook (using airport) or Windows XP machine using wired connection to the network. The HP C6180 is a network printer and connected via network cable to the network. I have downloaded the most recent driver from HP. I have no problem locating the printer on the network, just I get the same error message no matter what I have tried to do, including uninstall/install driver, reboot network and all computers. Any other suggestions?

  • Anonymous May 18, 2009

    Same issue with both my powerbook 17" and my older g4 agp. pain in the...

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  • 4,402 Answers

Sounds like a communication error, are you wireless?
try connecting direct.

Posted on Feb 08, 2008

  • Cary Farah
    Cary Farah Feb 11, 2008

    wireless is so iffy can you hook it direct ?

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I also experienced the "process 'mdns' stopped unexpectedly with Status 1" message a few days ago with my new HP 7250, and found two solutions. Here are a couple of potential cures:

I downloaded the shareware program 'Printer Setup Repair', then ran their 'Reset and Backup' routine. Restarted, and bingo! Printing was successful. But trying to run either the HP scan software or the HP Ink Widget from Dashboard were not so successful. Got a 'Scanner not found' message. I then went to the printer, tried doing a manual scan there, sending the scan to my PowerBook. Once again, bingo. The scan was sent to my computer, and now the HP software could see the printer. I've since restarted both my computer and the printer several times; printing and scanning are working fine.

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