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Check the antenna connection. A poor connection will often be good enough for FM but make AM reception so bad the the radios auto-gain circuits will mute the output unlike old AMs that would just produce loud static in poor signal conditions.
An FMtransmitter is a portable device, which converts a specific audio output into an FM radio signal. It can be plugged into a CD player, satellite radio system, headphone jack, or a portable media player. One common use of an FMtransmitter is to play music from an Mp3 player through the speakers of a car.
you can try a AM/FM antenna booster if you know how to get to the back of the radio. Otherwise the radio ground needs to be checked out and the antenna ground would need to be tested to see if there was corrosion on the antenna base or the connector to the back of the radio. On some cars the antenna is located in bad area and they don't get the signal boost off of the cars ground plane The more reflective surface you have on the car the more radio waves will bounce back and increase signal strength. Also Depending on atmospheric conditions and skip conditions sun spots and other natural occurring things can cause poor reception. The signal booster is about $10.00 at any radio Shack or any auto parts store. Hope this helps.
I didn't think this unit had an included FM transmitter - so I looked around for more info, and everything I've found indicates it does not.
It will however play audio via the built-in speaker or headphone jack. Use of a third party FM transmitter will allow playing audio (navigation, alerts, MP3 or audio books) when connected to the headphone jack and with both the FM transmitter and FM radio set to the same frequency.
The FM transmitter will work best when set to a frequency that is unused and has the least amount of interference from adjacent stations. Check by tuning the car radio across the FM band and note frequencies that have those qualities. Leave the radio on one of the clear frequencies and set the FM transmitter to the same displayed on the radio. You should try several to find the one that works best. Also, be aware that as you travel, you may enter an area where that frequency (or one close by) is in use by a broadcaster. This will require repeating the process as needed to reduce interference.
That has happened to me several times. When it happens I go to Tools > Settings > Language. In my case, the Voice field is empty, so I click on the Voice field and then select American English-Jill (TTS) and it's okay afterwards.