WE took the door off the washing machine to move it down my basement stairs, adn we pout it back on and the water is seeping through the bottom door. We tried to align it back on and it still seeps through. what should we do??
Check the wire ring that goes around the rubber seal located just inside the door - we had to call a repair person out one day because our door was leaking, and he told us it's important that the spring be at the top of the door opening to prevent leaks from happening. He had a hard time moving the spring to the top but that seemed to help.
A few months later we found a water leak from our soap tray, so we had the tray replaced under warranty, although I'm not sure that helped because the replacement looked identical to the old one. It only leaked when we used powdered Oxyclean and liquid soap in the tray at the same time; the leaking water ran behind the front cover and dripped out onto the floor
all along the front of the machine, mostly near the left corner, but we stopped putting Oxyclean into the tray & the problem stopped. Hope that helps.
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We had a problem like this with our whirlpool duet washer and we found out that the drain filter was restricted by of all things one of our kids socks. I cleaned out the filter and have not had the problem again so far and its been about a year now. The filter on ours was behind a little door that screws open and is in the drain line.
A dE error code indicates that the washer door was unable to lock. This can normally be resolved by performing a simple reset on the washing machine.
How to reset the washing machine:
Press POWER to turn the washer off.
Unplug the washer from the power outlet or turn the circuit breaker to the unit off.
With the power disabled, press and hold the START/PAUSE button for 5 seconds.
Plug the washer back in, or turn the circuit breaker back on.
For more information about how to reset your specific model, please refer to the owner's manual.
Press in on the door firmly and select any cycle. The washer door should lock, and the cycle should begin without an error code appearing on the display. If the cycle does not begin and the dE code appears again, repair service is required.
The first thing to do is to CHECK IN AND AROUND THE RUBBER DOOR BOOT (called a bellow) for small articles of clothing (like socks and underwear) that may have gotten lodged in behind the rubber. Pull the rubber back where it meets the wash tub and look behind it. It is common for small items to get stuck here, become forgotten and start to mildew. You should check this area after each wash and clean it periodically to get rid of the formation of soap scum, mold, and mildew. HINT: When you get ready to wash a load of towels, take a dirty towel and clean the door boot thoroughly (including the areas behind the rubber). Immediately place the towel in the wash and run it on a sanitary cycle. This way you eliminate the need for cleaning rags.
PERIODICALLY RUN THE WASHER ON A CLEANING CYCLE. Place the washer on the hottest setting you have (usually a Sanitary cycle) with nothing but bleach in the wash tub. Some newer models actually have a "Clean Cycle" available now just for this purpose. This helps keep the wash tub, drain lines and pump sanitized.
CHECK AND CLEAN THE DRAIN PUMP FILTER. Accumulations of debris in the drain pump filter can also cause odors. HINT: If you own a shop vac, pull the drain hose from the standpipe at the wall and pull a vacuum on the line. This will drain any residual water left in the tub, pump and drain lines BEFORE you remove the drain pump cover. This will prevent a messy clean up later.
LEAVE THE DOOR OPEN IF POSSIBLE. When not in use, leave the door open to allow the tub to air out and to keep mold and mildew from forming on the door bellow. I know this may not be desirable in some households with small children. If too much mildew forms on the rubber and it cannot be removed, replacement of the bellow may be required.
NOTE: This problem is common with front loader style washing machines. The doors on these machines have an air tight/water tight seal that is great for sealing the washer during the wash cycle, but can be terrible for collecting small garments and for not allowing the tub to properly air out when not in use. Following these simple preventive measures can go a long way towards preventing harmful mold and mildew, and towards extending the life of the door bellow and pump.
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Probably the pump filter is blocked.Make sure the machine is empty...Access filter via small door at floor level. Unscrew the filter cap, and clean filter. check that there isn't a coin stopping the impeller vanes. ...When you take the cap off, any water left in machine will flow out!! Leaning the machine back can help.....Good luck...Nomess
Use some detergent plus baking soda and mix it in with the water--rub it around (with an old toothbrush) to loosen the mold. Let sit for a while, then wipe water, mold, and cleaner away. Finally, rinse with clean water and wipe dry. Leave the door ajar to air out after each wash. It will help to remove the standing water each time. Don't poke a hole in the seal to drain the water out, because water will then run out of the bottom of the washer.
IF water is left in machine then door wont unlock, check pump, run drain cycle. If pump runs but doesnt remove water, then check filter at bottom (small door on bottom front) water will come out when this is done. If washer is completely empty of water and door locked then you may access lock release tab from bottom or reaching down from top to lock asm. Then check lock