I have to keep a towel under my machine, and it is consistently soaking wet. I know about the gasket change when brew does not fill the cup, and it is not that. I wonder if there is any connection to the time I could not get the tray back in and had to push and pull to get it into place. The tray works fine now, but could I have caused some displacement? I believe it only leaks when I make coffee and not when it is idle. The towel shows only water and not coffee. Any suggestions would be greatly appreciated.
Kat346 There are a number of places were the leak could be occurring. I can't pinpoint it without see inside your machine. I maybe something like a broken or dried out oring or a cracked fitting or heater cartridge. We repair E75 www.hotncold.com
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Jura does not allow access to internal parts for cleaning. Brew group is the dirtiest part as it deals with complicated movements to make coffee.
Error 8 means the brew group is not returning to start position after it completes entire cycle to make coffee.
Jura recommends to remove drip tray. Using a thin cloth, insert the hand all the way under the machine. You will feel access to the bottom of the brew group. Wipe clean the bottom of brew group as best as you can. There will be lot of coffee powder (wet & dry) that is partially responsible to prevent brew group return to start position.
A better method is to open the machine using special key. Clean & lubricate the brew group. every two months. This will prevent Fungus and Bacteria growth. .
Instruction videos are posted on You tube channel "Parts Guru USA"
Use the link below to order the special key. Services Unlimited Inc Parts Guru Since 1988Services Unlimited Inc Parts Guru Since 1988
VPR is a pour over "Volume Displacement" brewer. Required to completely fill the inner tank and heat prior to using brewer. BEFORE plugging in unit, water must be poured into upper tray and with brew funnel and empty pot in place. Keep pouring water into top fill tray until water drips out of brew funnel. Plug in VPR and allow it 15-20 mins to heat up. leave the pot as there may be additional water dripping. Remove power if there is any water spilling out from other places like the top pan cover or bottom of machine. With the initial heating done, take a full pot of water and slowly pour into the top filling tray. HOT steaming water should come out of the brew funnel to fill the (empty) pot. Prep is done and the machine can be used to brew a pot after 10-15mins of reheat time.
*** the machine you have needs to be checked for leaks in areas mentioned above. Water should only come out of brew funnel (if not present then the brew head or if that is missing then the brew pipe. All will need to be replaced prior to brewing.) Leaking under machine is an indication of leak(s) in pour tray,tank,tank cover, gasket, probe gasket. This machine like any used equipment should be checked out by qualified tech prior to use. Be aware that coffee vendors sometimes rent or loan brewers to customers.
Malfunction 8 means that the brew unit can not get in the right position in the right time. This is usually because the brew unit is full of old coffee grounds. Try to shut down the machine for one day. The next day, take out the tray and clear out all coffeegrounds inside the brewunit. Use your fingers and maybe a small towel. You can do this right away, but it is easier when everything`s dried up. When all this is cleaned up, start manually a Cleaning program. This should solve your problem.
If it doesen`t, i could be that the o-rings inside the brew unit is defective and needs to be changed.
Malfunction 8 is related to the brew unit typically. It is usually an indication of the brew unit motor having to work too hard to move the brew unit up and down. This is usually cured by disassembling, cleaning, replacing any o'rings that may be bad, and lubricating the unit, then reassembly.
I have had to do this twice on an an E75 and an E8. I finally broke down and bought seal kits and lubricant for doing this. One could by a new brew unit off of e-bay and change out the whole thing. But a simple rebuild will typically suffice.