Question about Canon (6981A002AA) for imagerunner 2200, 2800, 3300 Print Server

1 Answer

Scan Function Error

I have installed the Network ScanGear software and I am attempting to scan in pages from the feeder. When I press scan in the Network ScanGear program it says Scanner is offline, make sure scanner is online and try again.

The issue is that I have already switched the scan function to online on the machine. Not sure if there are any other steps necessary to get the scanner "online"

Thanks in advance for the help.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

    Governor:

    An expert whose answer got voted for 20 times.

  • Expert
  • 168 Answers

When you open the tool did you use discover or select ip adress unless the tool selecs the scanner it wont work what program are you scanning with scan tool is only a driver you also have to select scan gear tool as your scanner in your program

Posted on Dec 08, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Our network wont see our ir330 imagerunner for printing or scanning yet i can ping the printer and get a reply. i have not installed any software yet for the printer. should i install scangear?


the machine has the print server board and interface board installed? Canon machines need additional hardware installed to function as printers
the parallel port is not a print port
contact connecticutcopierrepair.com for more info

Feb 02, 2011 | Canon (6981A002AA) for imagerunner 2200,...

1 Answer

Canon IR3300 Scanner


1) install Network ScanGear software from canon officiall site, search under ir 3300, and among all drivers there is scangear too.
2) when you install scangear, open it and press discover button, but the light scan on copier must be on, and set on ONLINE.
3) Then over eg. word2003 go to insert-pic.-from scaner or cam.-choose scangear- custom insert.

Jun 14, 2010 | Canon (6981A002AA) for imagerunner 2200,...

1 Answer

My computer crashed and now I cannot get the scangear to scan properly. It locks up.


just reinstall scangear with new version & use the machine ip address for using scan.

Aug 03, 2009 | Canon (6981A002AA) for imagerunner 2200,...

2 Answers

Unable to scan document


try to add your printer so that you can scan, just click start of your computer then go to all program the add printer or scansoft then restart your pc to take effect

Jun 30, 2009 | Canon (6981A002AA) for imagerunner 2200,...

1 Answer

Canon 2200


Unfortunately the IR2200 cannot scan to email etc. It can only do pull scanning using the Canon Network Scangear Tool (google it and download from Canon website and read the manual).
The IR2200i however can scan to email using Universal Send.

May 23, 2009 | Canon (6981A002AA) for imagerunner 2200,...

1 Answer

Transferring stored information to p.c.


If you do not have send function, you need scangear software.
From canon download site you can find software and manual.

Feb 13, 2009 | Canon (6981A002AA) for imagerunner 2200,...

1 Answer

Problem with scan from print server


This unit does NOT officially support Samsung printers... but it will allow printing with some. It does NOT support multi-function printers features like scanning for any brand of multi-function printers.

Jan 06, 2009 | D-Link DP 301U (DP-301U) Print Server

2 Answers

Unable to send scanned document


What error code are you getting? Try to scan again and let it fail. Press system monitor, scan, log. Look for jobs with Result of NG. Highlight one and press details. At the top, look for Result: NG (####). It will display an error number there. What is that error number?

751 cannot connect to server
7xx cannot connect ...
8xx could connect, but error...
801 bad user/pw or firewall
802 user/permissions
899 unknown if successful, may be normal

Check additional functions, system settings, network settings, email/ifax settings. Check SMTP server IP and authentication / encryption.

Ignore POP or recieve options as they are for IFAX.

Nov 18, 2008 | Canon (6981A002AA) for imagerunner 2200,...

4 Answers

My Canon Imagerunner 2200 won't scan.


Sorry that was actually me...after i posted...it asked me to register...so i did.

Okay, you need to download Canon Network scangear from the Canon website. then take your document...put it on the top feeder...turn you scanner online...open up microsoft word 2003..insert, picture....from scanner or camera select network scangear....custom insert....then scan. The machine needs to be hooked up to a network...but note...a simple cross over cable or usb between pc and the photocopier will not work.

Oct 22, 2007 | Canon (6981A002AA) for imagerunner 2200,...

Not finding what you are looking for?
Print Servers Logo

877 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Print Servers Experts

old marine
old marine

Level 3 Expert

1461 Answers

Bernard D'Souza

Level 2 Expert

161 Answers

quennie732

Level 2 Expert

393 Answers

Are you a Canon Print Server Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...