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Quark 6.5 Error code -39 in a Mac platform

Getting a -39 code from Quark 6.5 What can I do?
Dan

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  • Karamveer Tanwar May 02, 2008

    unexpected end of file encountered while saving

  • cfennell Jul 11, 2008

    I have problems with quark when i create files from new and try to save them i get Unknown error (-30871). Also when i try to open files that i have worked on Quark crashes as well


    can you help.
    Thanks chris

  • Anonymous Jul 24, 2008

    I get the same error code (-39) when I command save. It's fine when I "Save as."
    How can I fix this!?!

  • Anonymous Aug 14, 2008

    fix a unexpected end-of-file encountered. [-39]



  • sajbruin Dec 08, 2008

    Everytime I save certain files i get the "unexpected end-of-file encounter. [-39]". Someone please share some love!

  • thatch49 Feb 03, 2009

    Exactly the same problem. Tried re-installing but no luck. Even Quark Technical support are baffled - they can get it to work in "safe boot" but not in normal mode. Help




  • thatch49 Feb 03, 2009

    Tried to open a quark file on disc and Quark crashed. Now if I create a new document it will not save (unknown error - 30871) - if I try to open any existing document it crashes on opening. Quark seem baffled. Had me throwing away extensions, Jaws folder, etc and re-installing but all to no avail. Quark managed to make it work in Safe Boot but not in normal mode. They've gone away to think about it. Anybody else any ideas please.

  • hughy358 Feb 25, 2009

    Since installing OSX Leopard recently and reinstalling Quark 6.5 on my 24" iMac (Intel) I can only SAVE a Quark document once. All subsequent attempts to SAVE the same document are blocked by the Error Code -39 End of File warning. I now have to SAVE by using SAVE AS and REPLACE the existing file. The impact on productivity is diabolical.
    I have reinstalled Quark and the problem remains.

    It is my intention as soon as funds permit to upgrade to Quark 8, but an increase in productivity would contribute to that aim.
    At exactly the same time I undertook exactly the same Leopard Upgrade and Quark reinstall on a second (networked) 20" (non Intel) iMac and I am not experiencing the same problem.
    Can anyone advise how I can overcome this issue?

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In this case try creating a preferences folder under the HDD>>Applications>>quarkXPress 6.x folder and then check the results.
if it still continues then try to downsave the document to version 5 by doing a file>>save as and changing the version to 5 from there

Posted on Jul 01, 2008

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  • 35 Answers

As stated in this document, error code [-39] means "Unexpected End of File Encountered". Depending on when you get this error it may mean damaged installation or damaged data file.
You should follow the instructions at the link above and hopefully you will recover from this situation.

Posted on Feb 05, 2008

Quark Xpress 6.5 mac platform, Unknown error. [-30871]

Posted on Feb 23, 2008

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