Question about Apple iPod nano

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Warranty Support Problem!!!

This is Sukanya Dey from Kolkata, India. I have got an Apple ipod (2GB nano, Slr. No. 6U638112VQ5)) which has been gifted to me on September 2007. I do not possess the warranty bill. All I know is that the ipod has been bought from Mumbai, India. When i gave call to India Helpline 18004250744 in September 2007 for support in downloading i-tunes and how to use the ipod they asked for the details and i told them that it has been bought in September 2007. The mistakenly typed September 2006 which was till date unknown to me. Now when i have got a technical problem with my ipod the helpline guys are asking for the Bill to be faxed to them so that they can change the details. How can i get the bill as it was a gift?? Moreover the person who has gifted me stays in Australia and it is not possible for me to ask him about the Bill.
I am quite worried about my dear ipod and surprised by your unkindly support. The mistake is yours by mistyping the year and i have to pay for it. I was about to buy another Apple ipod of 25GB capacity but will surely think twice before I buy one because of your bad support. I am really pissed off...Please give me suggestion so that i can get Warranty Support for repairing my ipod.

With regards.

Sukanya Dey.
Email id:

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Like most companys they need proof of perches weather you got it as a gift or not outher wise every one will try and get there ipod fixed for nothing it no reflection on you but on the ones that try and pull a fast one . could you tell me what problem you have with it and maybe i can help you

Posted on Feb 18, 2008


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Posted on Jan 02, 2017


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