As soon as the computer is turned on i get a black screen with an apology msg about not being able to start...it offers options for trying to start..including safe mode, safe mode with network, safe mode with command, normal window start, last atart mode,etc. No matter which i choose *** takes me back to this same apology screen. help pls The PC model below is a guess. It's a desktop that I bought about 7-8 years ago.

Quite possibly your hard drive is either bad or going bad. I hope you have a backup of your stuff.

Now that PC works in Safe mode i suggest you to run the Disk Check.

Step1: Double click on My computer and then right click on C drive.
Step2: Choose properties and then click on tools option.
Step3: Click on the Check Now tab listed under Error Checking.
Step4: Select both the options under "Check Disk Option" then click on start.
Step5: It will prompt you to restart your computer.
Step6: The Disk Check gets initiated as soon as you your computer starts rebooting.
Step7: Allow it to finish.

Hope this helps.

Try running the last known good configuration.

Follow the steps below,

Step 1: Shut down your PC completely.
Step 2: Turn on the Power button.
Step 3: As soon as you turn it on start hitting the F8 key on your keyboard until you get to a black screen called "Windows Advanced option". (If you don't get to that that screen but you end up reaching the blue screen than that means you have delayed in hitting the F8 key. start again from step 1.)
Step 4: As soon as you reach "Windows Advanced option" use your down arrow keys to choose an option called "Last know good configuration".
Step 5: Select that and HIT ENTER.

Follow the steps below,

Step 1: Shut down your PC completely.
Step 2: Turn on the Power button.
Step 3: As soon as you turn it on start hitting the F8 key on your keyboard until you get to a black screen called "Windows Advanced option". (If you don't get to that that screen but you end up reaching the blue screen than that means you have delayed in hitting the F8 key. start again from step 1.)
Step 4: As soon as you reach "Windows Advanced option" use your down arrow keys to choose an option called "Safe Mode".
Step 5: Select that and HIT ENTER.
Step 6: If you able to login then try accessing System Restore.
Step 7: Click on Start and then click on All Programs.
Step 8: Choose Accessories and then System Tools and System Restore.
Step 9: Run the wizard by choosing "Restore My computer to an Earlier stage"
Step 10: Choose a date displayed in Bold in the calender.
Step 11: Your computer would reboot and wait until the restoration completes.

Hope this helps.

Try to use the last known good configuration the issue should be fixed.. If afforadable try to get a external DVDdrive.. If not try to get one from friends.. Nothing is working.. call acer they will take your computer and reinstall the OS ....

Hey,

You can fix this problem by installing windows again from the windows installation cd or from the recovery media that came with the computer.


Let me know if you need anything else.


Thanks,
Ekse

reinstall the os

If your machine can't start in safe mode, you will need to reinstall Windows. When you get to the point where it asks you where you want to install, it should offer you the choice of "repair installation" - if you opt for this, you won't lose any of your data or settings.

You need to do a recovery using the recovery console. There is an option during startup, if you are running XP or later, to press F11 for emergency recovery.

Press F11 and choose the option to recover and backup.

This will backup all files and programs currently installed on your computer.

After the recovery process finishes, you will have to go through the process of setting up your computer, like you did when you first bought it.

After you are all setup again, it is a good idea to create recovery disks under the 'Start' menu, 'Recovery' option.

Eric,

My apologies for the rude treatment you received from one of our Experts. I have deleted his post. I will be dealing with the Expert personally, and will also request that one or more of our Experts who are familiar with Acer Monitors come assist you with this question.

Again, on the behalf of FixYa, I offer my most sincere apologies.

John Goodman
Community Manager
[email protected]