Question about Microsoft Windows Vista Ultimate Edition
I select my user from logon screen, type password. Then vista says loggin on etc. then when my desktop is meant to appear the screen is instead all black with only the mouse moving. I can do ctrl+alt+dlt and bring up task manager. Any idea what the problem could be? would be greatly appericaiated as i do not want to do a reinstall and loose data. ihave windows vista home premium.
Why dont you back up your files and reinstall windows or you make use of SAFE MODE and go to system restore and retore your settings before it happened
Posted on Feb 05, 2008
Have no idea what the problem could be other than 20 possibilities I won't bore you with but first try restoring to a point where you know it worked. If that works end of subject and you won't lose data.
If that does not work run scandisk....it could be some crossed linked file. Doubtful you will lose any of your data but it's remotely possible. Suggest you run scandisk in thorough mode the first time. If that is not available in your version of windows then do a disk defrag....(it will run scan disk behind the scenes.)
If that does not work, before you contemplate repair or reinstall, download Ccleaner (freee) and run the registry cleaner portion of the application (it's failsafe even for a novice). Why do this...well, it provides a "clean slate" and eliminates some possibility of registry corruption.
If that does not work query the world....do a google search on your exact problem if you can get to the point where you can get an error message other than a blank screen (from another computer obviously).
Okay.....thus far we have avoided the reinstall problem but, if I remember correctly (I reverted to xp) you have a repair (which loads system files) versus reinstall which really mucks things up and causes a lot of work.
In sequence is suggested. Along the way, if you can get an error message, you may find its a specific file or two which can be reextracted from the CD.....opps, DVD.
One last item...If this was an upgrade as opposed to a clean install it may be part of the problem...also make sure you have all the latest updates if you do end up doing a repair or reinstall.
Trust this helps...keep the pretzels handy. It may be a long day.
Posted on Feb 05, 2008
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