Question about Epson AcuLaser C1900 Printer

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K toner cart out, Epsom C1900 Aculaser color printer

HI

Need some helpe



Moved the printer to a different location, and it was not used for 3-4 months. Now, it prints as if there ain't no color ( although , I have replaced all the toners a few weeks ago, with epson original). Paper keeps jamming after nearly 80% of printing. Any color on a page, the printer jams. Printing word doc just in black, are always 5-6 cm below margin, even in print preview it looks ok.
I have made a big mistakes, I have contacted the technician at Epson, online chats. they suggested to remove the photo conductor unitand the transfer unit. They told me to give a good clean with cloth which i did. when I inserted everything back. now I am getting another problem. I have removed photo conductor and transfer out again.
This is the , message I am getting

  1. K toner cart out.

K toner is new, was working before tips from epson.

I contacted epson again, they said to take the toner out and re- insert again. I did a few times.

The problem persists, now I can't even use the printer to even to print in black.

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  • 27 Answers

I had the same problem as you i feel very upset with epson that they did not help you for me what i had to do is lay my printer on its side with the door to the toner facing you taking the toner out looking down into the bottom you will see a little plastic block wist it half way till it stops then reinsert the toner becarefull not to drop it in that shoud be fully fitted inside then put the unit back the right side up and start the printer up this shpuld fix your problem ok thanks

Posted on May 22, 2008

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Posted on Jan 02, 2017

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