Question about Inter-Tel Axxess Phone 5504400

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Can not receive calls from the outside

I have created a new extention. I've matched the flags and fwrd path (voicemail) with a previous working extention. Call work fine when calling from within the switch.
I have added the extention into the call route table with its own extention as the ring in destination, but when I test the call from the outside I get a recorded message stating that " this number is no longer in service"
What am I missing?

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  • 112 Answers

Do you own that number from the telco? Is it in your DID range? Did you put it in the right call routing table?

Posted on May 19, 2009

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