Question about Ulead PhotoImpact 8 SE

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Photoimpact pro v. 10 wont install....

My computer recently crashed and i had to re-nstall alot of things, and my photoimpact pro wasnt working properly so i uninstalled it and tried to re-install it and i put in the disk, go through all the "i agree," stuff, and put in the serial # and click on install and it says there is another verson of photoimpact pro on my computer and i have to go to add/remove programs before i can do anything, so i go there and photoimpact pro is NOWHERE on teh list, so i have done searches of my whole computer, i have tried going through everyfolder, i cant figure out where this other version of photoimpact pro is to uninstall so i can re-install (confused yet?) i really need it, i cant work without it! can anyone help me?

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  • Phyre_dancer Feb 08, 2008

    so i ran the search and it brought up this enormous list of things that dont seem to have anything to do with photoimpact pro, like microsoft and adobe photoshop (didnt even know i had photoshop stuff on my computer.....) do i delete these anyways? and i dont know how to create a restore point... how do i do that? im so lost!!!! thanks for helping!

  • Phyre_dancer Feb 09, 2008

    yes im using windows, and i followed your instructions and did the registry cleaner, and i went into the run program typed in regedit, it brought the window up, i went to edit and found the find command, so i tuyped in photoimpact pro, and it found a few things, so i deleted them and tried to re-install it and it said the whole "photoimpact pro has detected another version" balh blah, so i went back and got back onto the regedit thing, and it found like 4 more, so i deleted those and did it again and it found more and it kept finding mor everytime i had it search, os finally it brough tup this whole lost of things like adobe, and microsoft, that didnt look like it had anything to do with photoimpact pro,,, so now im lost, do i still need to delete these, or what..... thank you so much for your patience! i am rather new at this computer stuff, my husband usually helps but, he's military so he's not had time,,,, so thank you!

  • Impacted Dec 31, 2008

    I have done as instructed above & find no traces of photo impact or nova



    As I attempt to install it says has found another version of Photo Impact that needs to be uninstalled. Search as I may, I find nothing obvious to uninstall.



    I have done ccleaner, registry mechanic, Windows installer cleanup utility, config, regedit, nothing changes....

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Hi oh silver....help is here. Step one...Download Ccleaner and run the tegistry scan (it's free) as well as the application scans. Step two go to tools in Ccleaner and if it appears uninstall it. Now go to Regedit....type the command in the run box....find the find command, type in photoimpact, and delete those keys or values....BE VERY CAREFUL to not delete anything else. Do the search on the entire registry. When done....reboot....and try to install again. It should work and you may have a faster machine as well (vis-a-vie cleaning the registry). By the way....if you wish to clean even more junk out of the registry try Wiseregistrycleaner....I use both but suggest only the former to most folks as the latter requires one understand what it's doing (but it's still pretty failsafe).

You might also want to do a registry back up or create a restore point before doing all this stuff.

You will succeed. Tango.. PS...Suggest you use Ccleaner weekly if you access the internet along with Ad-aware and Spybot Search and Destroy....also do a scandisk at least monthly and every 3 months do a thorough scandisk (the latter takes some time to run).

Posted on Feb 05, 2008

  • Stephen Jones Feb 09, 2008

    Okay....you are a novice...not a problem but you will have to tell me what Operating system you are using....Windows ?...as a first step.

    Also when you say you ran a search....what application did you use?

    And did you follow my instructions exactly?

    Need this information to understand where you are at relative to time, space, confusion (mine and yours).

    Lastly....if you check windows help and go to the topic of "restore" you can just do a restore to the day before you had a problem....if that day is still. Don't restore if it is not.

    Let me know. Tango

  • Stephen Jones Feb 10, 2008

    Back again......I am going to assume you did not try to do a restore to a date prior to your problem. If you can do this first but only if it's a date prior to your problem. Next let me know what operating system you have, what messages appear or appeared when it crashed, and what the messages currently say. Suggest you stop doing anything else and advise back. Operating system dependent you may be able to do a "repair"...not a reinstall. You can try that independent of getting back to me. It sounds like you still have some file or files in Windows corrupted. Also check device manager to see if you have any exclamation marks. If so reinstall the driver. In addition you might want to check under accessories, under system information under tools for conflicts, etc....read up a bit on each section....it's a very helpful place to go. Comment back if none of this works...keep track of what you have done...that automatically sends me an email. Don't try to make me a buddy. Keep the faith...we will solve it. Tango.

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