Hi, i have a new Sony V10 Laptop pre installed with Windows Vista but when i connect my RIO Carbon player MP3 IT initially installed it when i plugged in my USB Cable but now the icon has disappeared and its dead, any help appreciated, i do not have the original RIO C.D to install it, do i need a new C D to install Rio again.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Try to transfer the tracks from the explorer.
1Connect the Rio Carbon to a computer using the supplied USB cable. 2Double-click My Computer on the Windows Desktop or in the Start Menu. 3Locate MP3 or WMA audio files on the computer. 4Highlight files and/or folders to transfer to the Rio Carbon. 5Click Edit. 6Click Copy. 7Double-click My Computer on the Windows Desktop or in the Start Menu to open another window. 8In the new window, locate the Rio Carbon (X:) icon that is associated with the Rio Carbon. (X equals the drive
letter assigned to the Rio Carbon.) 9Double-click Rio Carbon (X:). 10Click Edit. 11Click Paste.
Leave it for around 2 hours to format. If it is still formatting, pull the cable out. Some of your data may corrupt, but it will get unstuck. Then plug it in again, go to Start>My Computer, right click your player, and select format.
? Verify that the USB cable is securely inserted into the USB port on both the Rio Carbon and your computer.
? Connect the USB cable to a USB port on the back of your computer rather than to a USB port on the front of your computer.
? If using a USB hub, connect to a powered USB hub. Unpowered USB hubs may not work.
? Remove USB extension cables from the connection path.
? Disconnect other USB devices.
? Both Windows XP Service Pack 1 (SP1) (or greater) and Windows Media Player 10 (WMP10) must be installed for your computer to detect a Rio Carbon set in MTP mode.
? If you do not want to install SP1 (or greater) and WMP10 on your computer you should disconnect the Rio Carbon and change the Transfer Mode setting to MSC mode.
When Microsoft initiated the DRM system, any Rio Carbon that was hooked into Windows Media Player had the previously working files invalidated. Happened to me as well. The player lasted me three years, and that is about as long as any Mp3 player is going to last we are finding out b/c of all the software snafus.
first, and this is always good: If available, firmware for the Rio Carbon can be downloaded online.
Second, this might be the problem:
The Rio Carbon communicates with your computer differently in MTP mode than it does in MSC mode. When in MTP mode, the Rio Carbon cannot display hidden files in folders, cannot allow transfers to the root Rio Carbon directory, and cannot allow the creation of new folders. (Folders can be transferred to the Rio Carbon using drag-and-drop and copy-and-paste methods.) To use traditional folder options, change the Transfer Mode settings to put the Rio
Carbon in MSC mode.
"..Removing the Rio Carbon from a USB connection before Idle is displayed on the screen may result in a corrupting the player's file system.
If for any reason you suspect that your Rio player's file system has been corrupted, reformatting the player will restore the file system to its original state..."