Question about Dell A920 InkJet Printer

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Stopped printing in colour

My Dell A920 no longer prints in colour. I do not get an error message and the indicator shows that my cartridge is less than 1/2 used.

This problem follows one where the colour was extremely poor with a reddish hue dominating. But now it won't print colour at all.

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If you don't use the color on a fairly regular basis (once a day), the cartridge tends to dry out and plug up. You can try and wipe the cartridge outlets with a damp cloth or even use a little alcohol, and run the cleaning feature several times, but may well have to just replace the cartridge.

Posted on Feb 05, 2008

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1 Answer

Why doesn't my A920 injet print colors properly--green comes out pink, and I still have half the ink left in my color cartridge.


1) Could be your printer settings, check out your printer preferences to make sure your not printing a negative or make sure you colour corrections is enabled.

2) If the colour cartridge is a 3 in 1, just one of the colours may have run out. Giving a distorted picture. That means a new cartridge. The best way to check that is to go to your printer tool box and print out a test sheet. There should be 3 colours (Magenta, Yellow and Blue) and Black. If one's missing, the cartridge is out one colour.

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My Dell A920 printer will not print the color blue. I've replaced the ink, 2 times. Changed the quality of print to "Best" and still get only the reds & yellows... Any ideas?


hi there !

-try the old cartridge if it will print the correct colour; the problem is the cartridge; otherwise it is the printer.

cheers !

Oct 24, 2009 | Dell A920 InkJet Printer

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I've installed a new coloured catridge but printer


did u remove the peel off cover that protects the contacts or the print head on the new cartridge?

Feb 17, 2009 | Dell A920 InkJet Printer

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A920 printer will not print in color & the cartridge is OK


is there any more colour ink inside? if there is ink inside you just have to open your printers properties dialog and look for a color option that uses black only. 2. see if the colors are blocked

Feb 07, 2009 | Dell A920 InkJet Printer

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Dell A920 Printing Problem


You should check:

1. Did you insert correct the cartridge in the holder?
2. Check if the contacts are clean in the cartridge holder, maybe something is ther and the needle-type contacts from the printer does not push right on the cartridge contacts.

Feb 14, 2008 | Dell A920 InkJet Printer

3 Answers

Refilled black ink before it ran out-now can use at all


After hours of reading about this I finally found the solution. This will NOT reset your levels but you will be able to print without being told you have empty levels.

Start, Control Panel, then Printers and Faxes.
On the next screen, Right click on your printer then on Printing Preferences. Now select the Advanced tab.

Near the bottom left, you will see more options. Click that and then Appearance. Check NEVER display printing status and make sure under Complete-A-Print, all is unchecked. Click OK at the bottom.

You can print without the stupid messages coming up. Dells printer ink cartridges have a computer chip in them and the refurbished ink does not which causes these error messages telling you your ink cartridges are empty.

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Flashing Green Light/ Computer can't communicate with printer......


Hi. The flashing code signifies that there is a fault with the connection between the ink cartridge and the printer - usually because either the tape is still on the cartridge or maybe some glue from the tape still on the contacts. In my case, I think the cartridge was simply knackered, so I threw it away and opened yet another ink cartridge. It now works fine.

If you want to test yours, simply take out both ink cartridges, and re-insert them one at a time. If you've put a working cartridge in the flashing will stop; if you've put the dodgy one in it'll still flash. Just replace the dodgy one.

Hope this helps.

Dec 14, 2006 | Dell A920 InkJet Printer

1 Answer

No printing


DEAR SIR I REPLACED THE DELL INK JET CARTRDGE.TAKING THE OLD OUT.AND SNAPPING THE NEW BACK IN.THE BLACK AND COLORED NAME PLATE FACING ME.AND WHEN I HIT PRINT.A SIGN COMES UP.SAYING CARTRDGE STALL.WHAT DO I DO TO GET IT TO WORK. AL

May 28, 2006 | Dell A920 InkJet Printer

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