Question about Arris WR850G Router (DHWR850G)

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Cant connect to the internet

I hook everyhting up for my WR850G and it won't connect, the red light on the modem comes on, wht does that signify, and how do I fix the problem?

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Red light means moden is out of sync with the isp. Power cycle. by unpluging the power from the back of yoru modem, unplug Your router and also turn off your computer. Turn on your modem frist wait until all lights are green>If they dont turn green. CHeck your cables. make sure telephone line is plugged into it or cable line. . There should be a cable pluged in from your modem to your wan port. Then from your router to your computer. Is this a wired or wireless connection. If its a wireless connection i need to know what what os your using. so i can help you set it up.

Posted on Feb 15, 2008

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