Question about Telex SpinWise 7-824D (301689000) DVD±RW Burner

5 Answers

How do you do a FACTORY RESET (hard reset)

Old Telex CD duplicator tower- 3 drives

I keep getting % signs instead of readable display.

How do I do a hard/factory reset?

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  • 4 more comments 
  • William Washington Feb 05, 2008

    I'll post a solution if I get one. I paid $10 so there'd better be SOMETHING told to me.

  • William Washington Feb 05, 2008

    "Did you try disconnecting it from the power overnight (after disconnecting, hold the power button for 30 seconds for complete discharge)?" -- Dude, it's been UNPLUGGED for MONTHS. I've just decided to try to fix it rather than never using it again...

  • William Washington Feb 05, 2008

    "Here i have the manual for it please go through it carefully and u will find a solution.." -- The manual was the FIRST place I looked. I fail to find anything that even remotely mentions a factory reset... maybe there's a sentence fragment buried in an unlikely place that I'm missing??

  • William Washington Feb 05, 2008

    "Can offer you no help beyound this. Tango."

    OK. More specifically. When it turns on, I get "Detect Drives %6.6s" then, if I try to load or copy anything, there's % and some numbers again. It looks like it wants to work as usual, but when I try to do something, I often get mumbo-jumbo instead of real words on the display.

    I just want to try to do some sort of big reset to see if it's not a very bad HD error or something.

  • William Washington Feb 06, 2008

    Why did I pay $10 for a solution?

  • William Washington Feb 14, 2008

    My telex 3 drive has a "Status" and "start" button.

    Here's what I see when I first hit power-on button...


    While turning on == > it says
    " Detect Drives...
    %6.6s "

    then, after drive check, goes to:
    " copy AA%3dM%02d:

    Now.. when I want to hold the "status" button so I can go to the setup options I see...
    " setup AA%3dM%02d:

    I try to hit status to go to setup items and ALL I GET is this...
    " %-20.20s
    [*] %-7.7s %-4.4s [Q "

    can't get to any of the normal stuff ...

    This is why I wanted to know HOW TO RESET THE MACHINE. Which noone has told me how to do yet. AND.. it's NOT in the owner's manual so please stop telling me to check there.

    ( How do I get my money back from this post? Because I'm not certain there's going to be a solution here...)

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5 Answers

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Hey how are you?

ok here is what you can try,

1.) open it up and locat the head (main controll unit, the thing with the lcd display)

2.) On the board is a battery or a jumper, its a 3 pin jumper move the jumper to the other 2 pins for a bit then move it back,,
Itf its a battery just remove it for a sec..

3.) If that fails or it doesnt have a jumper or battery then your system is hard embedded.

FOLLOW THESE

1.) CHANGE THE IDE CABLES FROM TYHE HEAD(CONTROLLER) TO ALL DRIVES

2.) IF THAT FAILS CHANGE THE HEAD (ctrntroller)

its rather simple to replace the cables, just unjack and jack in the new one,, if you are changing the head just unscrey it to pus it foward, unjack the cables and then jack in the the cables in the new head , slide it back it and screw it up..

Good luack and let me know what hgappens.

Posted on Feb 14, 2008

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Before some days i also searched something like this but no serious result. I continue but i think a heavy hummer may be a solution tool.

Posted on Feb 05, 2008

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Hi,

Here i have the manual for it please go through it carefully and u will find a solution..

Click here

If u have any other problem plzz do reply..

Goodluck..

Posted on Feb 05, 2008

  • Priya darshan Feb 07, 2008

    Well i think no one is able to find a solution to ur problem including me.Sorry about that but i found a company in Washington State that works on them. CCI Solutions.You can contact them at 800-204-2866. and ask them about this problem..

    If they solve ur problem then please don't forget to rate me as fixya..

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This is a general solution for your problem...am not familiar with that specific piece of equipment but it may help. Let's skip by the usual turn on and turn off which you have apparently tried and go to item 1....Assuming you have or can get from their site or via an email request to their support group the proc (procedure) that is the best way to go.

Item 2...But if not then A) check and see if it has a reset switch (doubtful but poke around....anything you press...or perhaps a combination of keys which is not untypical) ...might do it for you. B) Either an eprom or active ram stores you 'bios" equivalent. If the latter and there is a battery, removing it and replacing it or shorting out the pins - if they have that ability as do motherboards on computers - you might get lucky. If a charged capacitor which powers ram is there removing and replacing the ram memory will also do it. C) If both of these or all of the prior does not work then you may have a real electronics problem. Checking for bulging capacitors or burnt ones or burnt spots on the board takes just a minute or two (if you can access it easily) and lastly....probably not worth it....getting a schematic and checking component values can solve the problem ultimately.

The one question I would have is...if the % signs cover the entire screen that could be a default "message" for a bad display....hmmm....good luck. Can offer you no help beyound this. Tango.

Posted on Feb 05, 2008

  • Stephen Jones Feb 07, 2008

    The difference in what is actually occurring (the screen display and your dialog) opens another door or two. Let's start with an some facts and see if we can't develop something ...bear with me as I am thinking out loud so to speak (or type).

    1. The screen displays two different (at least) characters and that is the boot gets.

    2. Given that, it logically means either the bios - an eprom in all probability is damaged or, if stored in dynamic ram the ram is damaged or the soft load (as opposed to a hard load in an eprom) is corrupt.

    3. But it could also mean a component between the bios and screen is bad as well. It could even be a power supply problem.

    4. So what are the easy things to do. First you can get a pretty good idea of whether or not it is a corrupt bios by simply turning it off and on. If the same pattern of junk appears that means either the hardcode in the eprom or the softcode in the ram is bad. If it is not consistent then it leads one to suspect a component problem. Secondly (and just to rule it out) because I have experienced strange problems with under voltage and / or erratic power supplies check the output voltage on it.

    5. Assuming now it's not a power supply problem and it is consistent...meaning the pattern repeats / shows up after you turn it off and on again....that indicates (probably) that the software load (either hard or soft) is corrupt.

    6. If hard (meaning an eprom) you can probably identify the ship and if it's socketed as opposed to soldered you might be able to do a search (internet or mfg) and find one. If you attempt this you will need every single piece of information on the Eprom. If conventions are the same you will be looking for the part number and a -xxx which is the pattern burned onto the eprom.

    7. If soft then we are back to trying a reset but.....you mentioned that it had been stored for months. Check to see if there is a battery or a large capacitor in the vicinity of the ram. If there is a battery replace it...if there is not then leave the system powered on for a couple hours. If leaving it powered on does nothing which I suspect it won't...(and it appears it's trying to load)...you could replace the ram (probably cheap at this point)....and if a standard configuration test it with memtest32 (free download). Test the replacement ram as well. Key here is also getting all info off the existing ram and doing a search...you want the identical ram (the reason is anything else...even close...probably won't work).

    8. Now, if the pattern on the screen is inconsistent when you turn it off and on again, you are faced with a bad component. That put's you back to checking it....and a schematic is required.

    Give me more info and I will give more to you...(i.e. the results of the above) plus "anything" else you observe. Lastly...(for the moment) the circuitry for this piece of equipment is relatively simple and TI probably did not invest in custom silicon. Anything on the board that is socketed (after you try the above) you could try replacing ad hoc. Not real scientific but doable.....or you can download the datasheet for the device (chip, component) and learn a hell of a lot about electronics by checking each component ...very probably more than you want or have time for.

    Let me know what the result is.....Tango






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Hi,

Did you try disconnecting it from the power overnight (after disconnecting, hold the power button for 30 seconds for complete discharge)?

Posted on Feb 05, 2008

  • Damen Wong
    Damen Wong Feb 05, 2008

    Sorry, I didn't know it was unplugged for months as it wasn't mentioned. Did you try a lens cleaner perhaps?

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