We kept having puddles on the floor and i realized the door was not shutting properly because ice was building up on the top of the drawer on the white part in front of the seal. now, every morning i have to chip off a large chunk of ice. i can't figure out where the ice is coming from?
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Make sure that your drawer is aligned properly and that there is no ice build up anywhere. Mine built up some ice in the very back and side somehow, and caused the door not to close tightly which lead to a similar problem. Removing the ice build up cured it.
My kitchen aid bottom drawer freezer kept melting and freezing to block the drain and then water would leak out all over the floor. I did the WHOLE fridge/freezer defrosting process once, when i really just needed to do the bottom. I have had issues with other Kitchen Aid (NEW BTW) appliances so I've talked to many repair people. One guy who came out to fix something else, told me that the freezer is really a pain to get to close completely. SO, when you don't close it all the way (Extra push) it will melt and then re freeze when it is closed properly. He suggested I take everything out, leave it open and use a hair dryer on the ice until it melts. Then use a wire hanger to unplug the drain to make sure its draining properly.
It works! You really have to make sure the drawer is shut ALL the way. I have a 2 yr old who is constantly opening it up...this is my issue! The seal is not that great and you have to really push it closed to prevent the ice build up issue.
Mine did this a few years ago. I had to call service out to replace the system board. I guess it's a common problem. Something on the board fails and the defrost operation does not work properly, resulting in rapid meltdown of ice build-up and puddles on the floor.
sounds like door is misaligned while both doors are closed is the gap even from top to bottom if not than make adjustments top and bottom serews, try to find out whats draging drawers not shutting all the way ect,ect
Check and make sure that the flap that lets the ice out is shutting properly. When warm air enters the freezer door, it condensates then water freezes forming your ice. If this is your problem, they make a kit that replaces it. Good luck...
you have a clogged defrost drain, or your ice maker (if so equipped is leaking. clogged drain can be remedied removeig drawer , andmelting ice build up behind rear panel of refrig, you see an aluminum trough that the water drips down,using a hair dryer melt all thatice out of the way to clear the drain tube(i use a steam machine i purchased from infomercial works extremly well