Question about Creative Labs Zen Stone Plus MP3 Player

1 Answer

Zen stone....helP pls.....

I have a zen stone its new...
then i started installing it in the computer..
but it asked for a cd but it doesnt have cd with it...
what will i do???and what are the things that i need to dowload???

help me pls...
God Bless..

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  • mat44435 Feb 06, 2008

    ?????? same problem

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  • 4,402 Answers

You need to goto creative and ask for a disk or you can try downloading everything from creatives website

Posted on Feb 07, 2008

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Hi do i need a cd rom to start my new 4gb black zen? I cant seem to get my computer to recognize my new zen or to activate it help please. thanks


You might. If it didn't come with a CD, you can download the drivers here by selecting your model and clicking "download drivers". http://support.creative.com/Products/Products.aspx?catid=213
*If this answer helped you, please rate it 4 stars!*

May 15, 2011 | Creative Labs Creative Technology ZEN...

1 Answer

My creative zen stone plus mp3 plyr not recognising by computer pls suggest what could be the problem


Support for zen stone plus on:

http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=16696&prodName=ZEN+Stone+Plus

for downloads of
1. manuals: choose the one for the operating system you are using
2. application: to communicate with your pc
3. firmware: to reinstall your player or to get the latest update
note point 3.: this will erase all the data on your player !

also for
solutions on the knowledgebase listing and: to specify your problem
a recovery tool: to get access to your player again
after a sudden fault, step by step,
up to a total reinstall

Jul 30, 2009 | Creative Technology ZEN Stone Plus Black...

1 Answer

Cannot format


From: http://www.anythingbutipod.com/forum/showthread.php?t=31068
  1. Connect the player to the computer.
  2. Double-click the My Computer icon on the Desktop.
    If the My Computer icon is not on the Desktop, click Start and My Computer.
    If the My Computer icon is not in the Start Menu, right-click the Start button and click Explore.
  3. Locate and right-click the disk drive listed as ZEN Stone or ZEN Stone Plus followed by a drive letter.
  4. Select Format.... zen_stone_not_playing_3.jpg File Context Menu Click to enlarge
  5. Ensure the File system is set to FAT or FAT 32. Leave the remaining options set to the defaults. zen_stone_not_playing.jpg
  6. Click Start. zen_stone_not_playing_2.jpg
  7. Re-transfer the files back to the computer.
If resetting or formatting doesn't help, you could also try reloading the firmware. Connect the Stone, download the firmware, and then execute the the firmware file.

1. With the Stone disconnected, download and install the Player Recovery Device drivers.
2. Download the Stone's firmware from Creative's site.
3. Boot up the Stone as a Player Recovery Device (also see below).
4. Connect the Stone to the computer and let it load the driver (see here).
5. Execute the downloaded firmware file or Creative's Recovery Tool.

Sometimes, in order to install the firmware, the Stone needs to be connected as a Recovery Device:

1. Make sure the Stone is disconnected and turned off.
2. Press and hold the volume down button.
3. Continue to hold the button until you have performed Steps 4 through 6. If you accidentally release the button, start the procedure again.
4. Press and hold the Power/Pause/Play button
5. Hit the reset button
6. Connect your player to your computer's USB port and after 5 seconds, release both buttons.
7. Once the Stone is recognized, execute the old firmware file.
Hope this helps, and have a nice day! ^_^

Jul 11, 2009 | Creative Technology ZEN Stone MP3 Player

1 Answer

My creative zen stone plus mp3 isnt recognised when connected by a usb to the pc


first install all the drivers and software that came on the cd with the device. if the installation procedure asks to connect the device, connect it, if not, wait with connecting until after the install is complete and after you have rebooted the computer...

Jun 22, 2009 | Creative Labs Zen Stone Plus MP3 Player

1 Answer

My zen stone stays on a solid green light


Just tried this on a zen stone with speaker and worked. Connect your zen stone to your computer. When the green light is on, use a paper clip and press and hold the reset button (small hole on the headphone jack side). The green light should turn off. Wait a bit and it should start blinking to indicate it is now charging. Note: This reset only worked when I had it connected to the computer.

Hope it works for you too.

Ken

Nov 22, 2008 | Creative Labs ZEN Stone MP3 Player

3 Answers

Creative Zen Stone 1GB


idk bro wht can i see i slept with my zen stone last night and i woke up in the morning and now it wont turn on anymore i wont even turn on =( its been todays that i havnt used it this sucks

Aug 04, 2008 | Creative Labs Zen Stone Plus MP3 Player

1 Answer

Zen Stone not recognised in XP


There is a problem with the Zen Stone family.. I had the same problem.

U can proberly not turn on the player while it's not been recognized in WinXP ?? ( I mean when U plug it out).

Send it to Creative and they'll switch it.

Jun 09, 2008 | Creative Labs Zen Stone Plus MP3 Player

2 Answers

Frozen


Try to download the "fixer" from Creatives homepage.

Apr 27, 2008 | Creative Labs Zen Stone Plus MP3 Player

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