Question about Brother MFC-7820N Laser Printer

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Scanning multiple pages

I have a brother mfc-7820n and I cannot scan multiple pages. What is the problem

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  • Anonymous May 23, 2008

    SAME PROBLEM

  • clint497 Dec 15, 2008

    what about with Vista - not showing Paper Port Software in my installof Brother software

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Use paper port software which is part of brother software suite but under different menu (check out under start - programs - paperport

Posted on Apr 08, 2008

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I have MFC 420CN and needed to scan multiple pages into a pdf. I tried the paper port software and it WORKED! :) I'm so glad I found this site!!

Posted on Jun 09, 2008

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I have the same issue. Is there a solution?

Posted on Mar 31, 2008

I have the same problem! It's soo annnoying!

Posted on Mar 04, 2008

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Posted on Jan 02, 2017

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2 Answers

Brother MFC-7820N Printer--vertical lines


You need to clean the scanner glass. Also known as the strip glass. It is a 1 inch wide strip of glass that runs from the front to the back. Your documents pass over this glass when they are scanned. Some of the wax crayon probably smeared off onto the glass and now when you scan the scanner sees these marks as stationary and thus records them as solid lines. Just look into the scanner section where your documents are fed in or depending on model, some are just to the left of the large original glass.
Good Luck and thank you for using Fixya.

Feb 25, 2010 | Brother MFC-7820N Printer

1 Answer

How do I scan photographs on my Brother MFC-7820N. I've never used this feature. I have a Mac computer.


Hi friend,

You just install scan software in your computer. scan option will visible on your desktop then click on your scan option then ...you can scan your document.......

Dec 20, 2009 | Brother MFC-7820N Laser Printer

1 Answer

Bad Scan Quality Using Brother MFC-7820N Document Feeder


Look to the left side of the flatbed glass for a thin strip of glass by itself. When you scan from the glass, the document stays put and the sensor moves across the document. When you scan from the feeder, the sensor stays in that glass strip and the document moves across the sensor. See what I mean? I would check the small feeder glass for dirt or scratches from staples or other flotsam. Also not a bad idea to blow out the feeder path with some compressed air to ensure the documents is handled smoothly. Hope this helps!

Sep 18, 2009 | Brother MFC-7820N Laser Printer

1 Answer

Check cable 7820n


number one! have you installed the cd that came with the machine? you probaly did not install paperport which is the scanning program, may be you do not have the usb cable hooked up between the printer and the cpu?????????good luck ! brother sr tech

Feb 10, 2009 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

Fax Confirmation Page


I used another website that allowed me to look at a printable version of the manual I needed.

Dec 01, 2008 | Brother MFC-7820N Printer

1 Answer

Vertical lines when scanning


Clean the glass. Not the full glass where you lay a page, but the thin strip of glass that the paper moves past when you use the ADF. There is probably a small dot of ink or dirt causing the lines.

Sep 18, 2008 | Brother MFC-7820N Laser Printer

1 Answer

Brother MFC 7820N


how do i program one touch dialing on my brother MFC 7820N fax machine

Sep 09, 2008 | Brother MFC-7820N Laser Printer

1 Answer

Brother MFC-7820N Laser Printer


The 7820N prints double-sided manually using the drivers. From Windows, select File / Print. On the pop-up window, click on Preferences, select the Advanced tab, click on the A/B pages icon, and select Manual Duplex. "OK" your way out. When you print, you'll first confirm to print one side of all pages. Then follow the instructions that appear.

Jan 25, 2007 | Brother MFC-7820N Laser Printer

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