We bought a new front loading washer but on the spin cycle it moves around alot

just had this happen 3 days ago w/the same machine (bought mine in 1999). Repair man said the motherboard is shot. >$300 to repair, so I am looking for a new machine....good luck. jbitker

usually when a front load washer starts making noise in the spin cycle it's not good,most of the time it's from the owner using to much detergent,it eats the spider gear and then it's time for a new washer,the gear costs around 500 bucks,next it will start to bang around and get real loud,i've seen the rubber boot get ripped off because it bangs all around,if you're using alot of detergent most likely this is the start of your problem,when you read the back of the bottle the measurements are for a top load washer not a front load so you better check that,also you could have a broken shock,also you can pull the middle of the pump out and check to see if there are any filings in there,i've seen that before.put it on high spin and listen to it,if it sounds like a knocking sound don't waste your money and call someone in,change out the washer and watch the cd that comes with it and use less detergent,i hope this isn't your problem but when the noise comes from the spin cycle it's usually the spider gear.

I assume you bought it new, so on that basis, did you remove the transit packing materials inside the machine ?

Front loading washing machine normal design is for the drum assembly to be supported by two or more springs at the top, and two dampers at the bottom. This allows the drum to move in a controlled fashion and also minimises vibration, particularly during spinning.
When the machines are shipped from the factory, transit packaging is put inside the machine to ensure that any shocks to the machine during transit dont damage the springs or dampers. This must be removed before use otherwise you get pretty much the symptoms you describe.

The manual that cam with it will show you how to remove the transit packaging. In such a short time I suspect you wont have suffered any damage, but take the transit packaging out as soon as possible.

sound like you need new bearings a good 2hr job

if you dont have a weak floor just lock the legs,,,on the legs theres a nut on each leg..your unit came with a little wrench..that fits theses nuts,,,now you have to put unit on spin ,,when you get in highest or fastest spin ..adjust leg nuts than thighten them one at a time all the way up to the base of unit,,you might have to spin on high speed twice ..you will see when unit becomes steady...this wont work as well if you have a wooden floor or a weak floor..onthejob

won't spin

You are having a door switch problem change it out and you will have a new washing machine.

Try placing it on a rubber mat or carpet that has a rubber backing. The floor may be too smooth and allows it to walk.

Which machine exactly do you have ?

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