Philips HDD1630 MP3 Player about 2 years old, no excessive use, won't charge any more or be seen by computer. Only shows low battery on screen then dies. I am a little technically incline, can anyone tell me how to change the battery to a new one? I am not afraid to go inside but would like a guide.
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If the media player battery is more than 3 - 4 years old then the battery could be worn out.Rechargeable batteries have a finite number of charge and discharge cycles andwill lose their charge capacity over time, i.e. won't charge to 100% andgradually the charge reduces until the battery won't charge up at all. OR Thebattery shows a 100% charge but when the adapter is disconnected the batterydrops off to zero capacity in a very short time. If the battery drops to anunacceptable charge level then the battery needs to be replaced.
Call Philips. If it was purchased in the last year AND you have your receipt, you may be able to get it exchanged for a different model. These players are officially obsolete - it can be ruined just by plugging it into a computer running either Windows Media Player 11 or Vista.
You may have to change the battery, but try Reset, Repair, and Update (firmware upgrade) first. Also, there is an FAQ on the Philips website for the computer does not recognize device issue (but only follow it AFTER you have tried reset, repair, and update).
Open Philips Device Manager and try repairing the device. [connect your GoGear to the computer, open Philips Device Manager (Start-->All Programs-->Philips), and click on the repair tab. Now, disconnect your GoGear from computer. Turn the GoGear off if it is not already. Press and hold the volume + key and connect the GoGear to the computer (while still pressing the volume +). A window will pop up saying a repair is being performed. now you can let go of the Volume + button. The repair will get your device working normally again. WARNING: the repair process will delete any music/other media file from your GoGear.] After repair, perform a firmware upgrade ("Update" tab in Philips Device Mgr while GoGear is connected to computer - see Philips website for more details) Worst case scenario - Even rechargeable batteries have a limited number of charging cycles. The battery for the SA178 is an LI-Polymer 300mAh 12-hr battery. Philips won't fix it for you, but you might want to find a local repair service.
Uhm.. Do you plug it up to your computer to charge? Mine is old and dies after about two hours.. I know I need to replace. But in it's old age I guess (Bought from ebay) it won't charge connect to my computer.. So, maybe if you haven't tried already, to try that. Though, sounds like it's getting old like mine and will need a new battery soon.