Question about HP Officejet 5610 All-In-One InkJet Printer

2 Answers

Print error messase coming

Dear Sir,

Hello sir i am having HP5600 series printer. its a share printer. one of user not able to give a print out . when ever she wants to give a print its showing a pint error message. can you help me on this

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  • Anonymous Feb 07, 2008

    I cannot print articles from computer to printer. It show error "offline" Can you please help me?

  • Anonymous Apr 12, 2009

    Hi
    can someone help me with my priting problem on HP J5750?

  • Anonymous Mar 22, 2014

    when i give prints one copie coming after comes E197 0000 error message

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2 Answers

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Fiend your solution direct from hp. Here is your solution...
print error messase coming - 237c944.jpg

http://www.hp.com/printer/prob676ijt65/solution

a6

Posted on May 27, 2009

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Hi,

I need some information regarding the issue that you are experiencing with.

Operating systems on all the computers in network and how exactly the computers are connected in network.

If you are using the same operating sytem ( XP ) on all the computers in network then follow the instructions from the below weblink to get the issue resolved.

Make sure that the full version All-in-one software is installed in the computer to which the All-in-one is connected physically.

Here is the web document:

================

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=bpu04830

================

Just copy and paste the entire link into the Internet browser's address bar and press enter.

If you are using Vista, then follow the instructions from the below article:

Here is the web document:

================

http://www.microsoft.com/technet/network/evaluate/vista_fp.mspx#E1C

================

Just copy and paste the entire link into the Internet browser's address bar and press enter.


If you are using different Operating sytems in the computers connected in network ( for eg: XP and Vista ). then follow the instructions given below:

When you try and use the "Add a Printer" wizard on Vista to install a printer shared from a Windows XP machine you may receive an "Access Denied" error.
Resolution :
Step : 1
Perform below steps on the Windows XP ( Host computer )
a) Click Start and then Printers and Faxes in Windows XP.
b) Right-click the printer icon for the All-in-One product and select Sharing on the menu. The Properties will appear with the Sharing tab on top.
c) Click the option to share the printer, and then enter a unique name for the printer in the Share Name field. Write this name down exactly as it is entered because it will be required to set up the remote computers. Click OK to finish the setup.
Step : 2
a) On the host computer, right-click My Computer, and then click Properties.
b) Select the Computer Name tab.
c) Write down the computer name.
Steps : 3
Perform below steps on the Vista computer (Remot computer on the network )
a) Click the Start () icon, click Control Panel, click Hardware & Sounds, and then click Printers. Launch the "Add a Printer" wizard
b) Choose "Add a local printer"
c) Select "Create a new port" radio button and choose "Local Port" from the
drop down menu
d) Press Next
e) In the "Enter Port Name:" box enter the following: \\Desktop\Printer
where "Desktop" = the computer name from step 2 and "Printer" = the printer
share name from step 3.
f) Select the Printer driver from the list provided or use the "Have Disk" button to install the correct Vista driver if it is not in the built-in list. It is critical that the driver you use is Vista compatible.
g) Press next
h) Give the printer a distinct name and choose whether to set as the default.
i) Press Next
j) Print a test page to verify functionality.
k) Press Finish
l) Enjoy network printing !!

For the issue Printer Offline, follow the below given instructions to resolve the issue:

Here is the web document:

================

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c01072463&cc=us&lc=en&dlc=en&dlc=en&lang=en

================

Just copy and paste the entire link into the Internet browser's address bar and press enter.

We have a solution for the issue which is recurring on the floor. "Printer Offline" or false printer status like "paper jam" or "out of paper" when printing from computer using Deskjet F300 All-in-One.

1. Plug the All-in-One to the computer.
2. Open Control panel and access System properties.
3. Then goto Hardware tab and then click on Device Manager.
4. Look for "USB printing support" entry under USB and then uninstall it by right clicking on it.
5. Unplug the USB cable from All-in-One and also from the computer, wait for a minute.
6. Plug the USB cable back to the All-in-One and to the computer and then open the Device Manager
7. Click on Action menu and then seelct Scan for Hardware Changes option.
8. Open Printers and Faxes folder and then set the default to the Officejet or the new entry created for the All-in-One for printing.
9. Try printing.


Hope this helps us in resolving such cases.

Regards,
Lawrence

Posted on Feb 14, 2008

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