Question about Heritage (5BTW42MC1SO) 42'' Ceiling Fan

2 Answers

42" Celing fan not spinning.

Problem with Heritage warranty help. I've been waiting for 6 months for another capacitor which they said they were sending me. I've made 5 calls and each time I'm told they will find out what the status is and get back to me. I can't get by the help line, they won't give me another number to call, and the supervisor is in a meeting. I've asked for a full refund on my last call since this one worked only two months and I can't get resolution and yep they will get back to me. So is summer.

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  • Anonymous Sep 22, 2008

    I have a 42" Heritage Ceiling Fan that worked fine for several years. But, about a week ago the low speed setting causes the fan to run at a near stop speed. The two higher speeds work fine.


2 Answers

I contacted Kmart/Sears where I purchased fan and asked for help. They offered to replace the fan even though I've had it for several months. Very helpful. It just irks me that I get the run around from Hertiage and they don't honor the warranty. Unable to locate Heritage president or factory on net.

Posted on Feb 10, 2008

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What would you like us to help you with? do you know the value of the cap? if you do you could get one from a electronics store. I, personally, would find the owner / president of the company and let him know the issue and how unhappy you are. You should be able to find the president by going to their web site and looking in the about the company or contact us section. Or contact the Attorney General for your state and report the problem. they will know what and how to handle this problem.

Posted on Feb 09, 2008

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1 Answer

I have a Heritage Celing fan model M42UL. I connected it to work with the remote control. It does not work with the remote anymore. How can I reconnect it to work without the remote?

Make sure your dip switches match in the receiver & transmitter. If you have a wall switch, make sure it's ON. If there are pull chains on the fan, press the high on remote then pull chain until it's on high speed.

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How can I turn off the lights on a ceiling fan?

Try to find the breaker that controls power going to that fan/light, turn the breaker off, wait 5-10 minutes, then return breaker to the on position, doing so 'may' be able to reset the control board inside the fan itself. If this has no success, the lighting control board is malfunctioning, if still under warranty, you have options outside of replacing the complete fixture.

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While the ceiling fan spin faster than before now turns to slow

Possible that the main capacitor has gone weak or reduced in value. If so the speed will be lower as the capacitor activates the starting coil to move faster.
So check by connecting a capacitor in parallel.

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Hi , I have inherented a Hunter Table Fan 90023


It's highly possible the Capacitor has failed. The motor in this fan is Permanent Split Capacitor.

Do the blades spin freely? If you bump them around, do they coast, or stop suddenly? If they coast freely then that would point towards the capacitor. I believe Hunter has a 5 year warranty( it may be 1 year) on these fans, so it may still be under warranty and they may send you a new unit. Their phone# is 1-901-745-9222.

If it is the Capacitor, it is possible to replace it and to find out if it is the capacitor, remove the rear motor cover (should be one screw on the rear of the motor cover) there will be a small box, most likely black, or yellow with some writing on it, if it looks swollen up or melted, this is obviously the problem. However, depending on the failure mode, it may not have any visible indication that it has failed. If it has failed and you wish to repair the fan, Hunter should be able to send you a Capacitor and all you need to do is clip the wires on the old Capacitor and connect the new capacitor to those wires. Just make sure the wires are secured, it's very simple, you can do it yourself.

Dec 21, 2010 | Hunter 90021 Century Table Fan

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Cannot stop the ceiling fan from wobbling. Have

you still have a blade that is out of balance. mesure each blade from the bottom side end to the celing in one spot. Do this for each blade when you find the one that is closest to the celing then you have to place the wheight on the edge of that blade then spin it to make the right adjustment then seta stick on weight where the temp. weight is at

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Have a Hampton Bay ceiling fan that doesn't work.

I'm pretty sure that home depot does sell remotes for that brand, although you may have to buy a new receiver to go with it. Otherwise try a lighting store near where you live. They seem to be able to order things like that.

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I have purchased 6 52''celing fsns ,

Call Aloha with a upc number and they will tell you.
The upc number is located on the motor housing on the same sticker as the toll free number. They will be able to help you.

Dec 15, 2008 | Aloha Housewares (93645) Ceiling Fan

1 Answer


Blue & black to black, white to white, & green to ground on light.

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