Question about HP ScanJet 2400 Flatbed Scanner

2 Answers

Sound HP scanner director opens but unable to scan and everytime whenever we try to scan, it creates a sound like "Shankh" (used during worship). Why?

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I got the solution for this problem. We need scanner CD which we got at the time of purchase of the scanner. Firstly, we need to insert CD and then start scanning.

Posted on May 13, 2008

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  • 6 Answers

First solution
Probably the sensor is jammed .
The rod can be moved manually . If it does not move it needs cleaning.
Second solution
Refer to the Troubleshooting in the device manual.

Posted on May 13, 2008

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Posted on Jan 02, 2017

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The scanner keeps jamming. i try to scan form the document feeder &the papers keep getting stuck. It will not complete a scan!what do i do?


In summary: * Very unintuitive, convoluted and unpleasant to use (same on Win2K as XP) - sometimes the SW hangs during scan and needs a reboot - sometimes the SW crashes with a dialogue "try reinstalling HP software", and needs a reboot - sometimes it scans and after conversion to pdf
Advantages: I cannot see any advantages with this product
Disadvantages: Software is convoluted and unreliable, paper jams are difficult to clear

function showHideReviewText( sType ) { if ( sType == 'more' ) { document.getElementById( 'review_text_full' ).style.display = 'block'; document.getElementById( 'review_text_short' ).style.display = 'none'; document.getElementById( 'review_title_link' ).onclick = function() { showHideReviewText('less'); }; } else { document.getElementById( 'review_text_full' ).style.display = 'none'; document.getElementById( 'review_text_short' ).style.display = 'block'; document.getElementById( 'review_title_link' ).onclick = function() { showHideReviewText('more'); }; } } ...with a dialogue "try reinstalling HP software", and needs a reboot
- sometimes it scans and after conversion to pdf every page is blank
- very occasionally it scans a document properly
*If the sheet-feeder jams is says to refer to the documentation to clear it, which doesn't exist. There is no way to clear the jam except to pull hard & hope. No levers to release it like one would expect.
*Frequently has error ...
...cycled to work again.

Everything has to be started by pressing a button on an application called "HP Director". There are 4 apps started from this:
1) Scan Picture
2) Scan Document
3) Make Copies
4) View & Print
also Help
also Settings (which are used in conjunction with settings found in (1) and (2)!)
- Each application has to be exited to return to "HP Director"
its a worst scanner
and prone to jamming problem

Jun 09, 2010 | HP Scanjet 5590 Flatbed Scanner

1 Answer

HP Scanjet 3570c not scanning


Scanning Without HP Hardware

1. Click Start
2. Control Panel
3. Click Scanners and Cameras
4. Click on the Icon and follow the Scanner and Camera Wizard instructions.
5. Select the HP scanning device from the TWAIN source list
6. Click File and then Scan New .

Feb 08, 2009 | HP ScanJet 3570C Flatbed Scanner

1 Answer

HP director will not open


try this...

click start
right click my computer
properties
hardware
device manager
?ports
scan for hardware changes

Jan 06, 2009 | HP ScanJet 3500C Flatbed Scanner

2 Answers

Can't use scanner on computer


Were you able to download the driver from HP?

I would suggest unplugging the scanner, uninstalling the program, reboot, reinstalling the program and then plugging the scanner back in

Dec 11, 2008 | HP Scanjet 3570 Flatbed Scanner

3 Answers

Hp director


uninstall and remove all the icons from your PC first than reinstall the driver from CD and run complete setup it works.

Feb 18, 2008 | HP 5590 ScanJet Flatbed Scanner

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