Question about Samsung SCX 4521F All-In-One Laser Printer
I am reposting this problem with the hope that somebody will give assistance for free, even if i will not upgrade to Premium Assistance Account. i can't scan with samsung scx 4521f multi-function printer. the following error message appears:
samsung scx 4x21 is not connected on this machine. scanner device is not responding. please check that it is turned on and connected to the computer. cannot open device samsung scx 4521f.
the printer is connected to my pc notebook via a parallel to usb cable ( printer has a parallel port while pc has a usb port). all the necessary softwares and driver are correctly installed and updated.i can PRINT. but i can't use the SCAN function. the computer won't recognize the scanner. also the scanner icon on the taskbar keeps on flashing with a red cross on it. i tried uninstalling and reinstalling the drivers and software but to no avail. please i really need help.
My connection is via a parallel to parallel cable, and I am also having a similar problem. I'm reading that usb to usb cable is the only way it will properly function. good luck with it!
Posted on Oct 20, 2008
Sorry to have missed your initial posting...
In any case, to my understanding, this particular printer is likewise capable of USB connection. Perhaps you can try connecting it pure USB and go through the installation again. this might simplify interface and communications between notebook and scanner/printer.
If for some reason you would want to retain Printer/Parallel to Notebook/USB, you need to check your Imaging Devices in the notebook's Device Manager and verify that all drivers are installed for the Samsung SCX-4521F. There should be no yellow or red marks. If there are or if the Samsung SCX-4521F instance is not present, you may need to reinstall using the Add Hardware Option in the Control Panel. You may need to manually select the imaging device/scanner. This holds true if you are using Windows XP.
If you are using Vista, you may need to download all the Vista drivers from the Samsung website. Further, pls be informed that to my knowledge, Vista has certain issues with USB ports. Microsoft has issued a patch/update specifically for this concern. It may be downloaded from here or here.
Hope this be of help/idea. Pls post back how things turned up or should you need additional information.
Good luck and kind regards.
Posted on Feb 05, 2008
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Posted on Jan 02, 2017
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