Question about Pioneer DVR-107D DVD±RW Burner

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Pioneer dvd-rw dvr-k17 problem

I have VGN FZ290 (sony customized model notebook). Now the problem is that it show no dvd drive on MyComputer but shows yellow triangle on Device Manager as"YX3808M SVO066H SCSI CdRom Device".
OS is vista premium
+
pioneer dvd-rw dvr-k17 ata
Please assist how to fix the problem. The drive was working properly before
Thankyou in Advance

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  • 62 more comments 
  • Anonymous Feb 05, 2008

    I have a Vaio VGN- CR 25 G model with the same device ( Pioneer DVD-RW DVR K-17) There is a yellow triangle on de Device Manager, and appears the errors 39. The Windows can not recognize it and the CDR is not working.



    Please can you help me?

  • Anonymous Feb 06, 2008

    install new driver

  • Anonymous Feb 11, 2008

    The same problem

  • danielsong Feb 15, 2008

    I have VGN-CR220E (sony customized model notebook). Now the problem is that it show no dvd drive on My Computer but shows yellow triangle on Device Manager as"MR3815P QVF352S SCSI CdRom Device".
    OS is vista home premium
    +
    pioneer dvd-rw dvr-k17 ata


    Please assist how to fix the problem. The drive was working properly before.

    Thank you in Advance

  • Anonymous Feb 17, 2008

    Same problem

  • Anonymous Feb 19, 2008

    the same problem

  • Marcus784 Feb 26, 2008

    I have the same problem. I just reformatted my computer (Vaio VGN-FZ190E) and now the DVD drive wont show up and it says there is a problem with the driver but the driver isnt included on the sony website nor on the recovery partition.

    Anybody know where to get the driver?

  • mcgrawa2002 Feb 27, 2008

    i have vaio cr notebook and the dvd drive is not working. under the device manager it shows a yellow warning triangle. listed as a code 39 (Windows cannot load the device driver for this hardware. The driver may be corrupted or missing.) have looked for an update on the driver with no luck......please help!

  • julifer Mar 01, 2008

    I have VAIO (sony customized model notebook). Now the problem is that it show no dvd drive on MyComputer but shows yellow triangle on Device Manager as"code 10. This device cannot start.
    OS is vista premium

  • Anonymous Mar 22, 2008

    Driver not found

  • lebski Mar 23, 2008

    I bought computer (hp pavilion dv6000) and it worked good. One day I put dvd into my cd-rom and nothing! When I click 'my computer' icon it did't show me any roms, only hard disc. In computer manager I find information:

    "Windows system cannot load drivers for this tool. Drivers could be wrong or absent (error 39)".

    What can I do now? Should I reinstal my system?

    I have pioneer dvd-rw dvr-k17b



    Sorry for my gramar mistakes

  • Anonymous Mar 27, 2008

    yes i cant play any thing and does not even come up in my computer

  • Anonymous Apr 06, 2008

    not working

  • cherylbe Apr 11, 2008

    I have a HP Pavillion DV6700. I must have uninstalled some software that took away a key component of my driver for my DVD drive which is a Pioneer DVDRW dvr-k17B ATA Device. Uninstalling the driver and installing the driver does not solve the problem. Please help.



    Cheryl Sherman

    nathanandcheryl@comcast.net

  • Anonymous Apr 14, 2008

    Error 39 displays. Message appears as "there is no drive" when I want to burn a CD or DVD. Cannot seem to install or re-install the drivers and where on the web do you find the specific driver DVR-K17B ATA Device?



    When I do internal trouble shooting, message appears that "there is no better driver available than already installed on your computer". I own a brand new HP Pavillion dv6000 with Microsoft Vista.



    When I insert discs into the CD tray, nothing happens and they don't autoplay anymore despite double checking all settings for autoplay.



    Any ideas?

  • ReneBoi Apr 18, 2008

    I have Notebook Sony VGN-CR140E with a Pioner DVD-RW DVR-K17 ATA Device. It does not recognize any DVD discs but it works for CD.

  • kasra rajabi May 04, 2008

    tanks alot

  • nyiefa May 08, 2008

    i dont know how to get to the registry to delete the upper and lower thing the guy sugessted. i saw it but i cant to anything to it. HELP

  • Anonymous May 11, 2008

    I have a HP Pavilion DV9000 and can't get my Pioneer DVDRW DVR-K17B ATA device to work. I've tried updating the driver, downloading the updates indicated on the web, uninstalling and reinstalling the driver and general troubleshooting but have not been able to get it to work. Any ideas?

  • ALAN100660 May 15, 2008

    I have a Sony VGN-FZ21E & have the same problem.

    I was able to play CD's/DVD's & download software but now I can't!

    I'm blaming a trojan that got in (now removed) - maybe that's what happened to others?



    Cannot download software now or scan for hardware to help.

  • reza ajam May 18, 2008

    I have HPPAVILLION dv6000 Now the problem is that it show no dvd drive on MyComputer but shows yellow triangle on Device Manager ".
    OS is vista premium

  • ravenhawk May 20, 2008

    I am having the same problem. My drive disappeared after pluging my backup usb drive into a usb slot. went back to loading programs into this neew computer and my drive was gone. not familiar with vista and an trying to find the system registry access. any help would be appreciated

  • Anonymous Jun 06, 2008

    (Code 10)

  • Anonymous Jun 10, 2008

    Same problem, one day drive was working and next it was invisible to Vista. Vista reports corrupt or missing driver (Code 39) but after uninstall, ,Vista re-loads same corrupt driver.

  • samvelc Jun 13, 2008

    Hello.
    I need your help.
    I bought a SONY VAIO VGN-FZ290EGS notebook.
    The type of DVD/CD-ROM is PIONEER DVD-RW DVR-K17 ATA.
    I can read, but I can't write CD/DVD.
    When
    I am trying to write some data with NERO , I don't know why, but
    burning speed is only 2x ( is it not strange???? because DVD+R Write is
    8x max, and for DVD+R is 1x to 16x).
    However, the process of burning goes normally, and in the end Nero says that the process was finished successfully.
    After that, I take DVD and again put it in DVD ROM. The DVD was spoiled. And the computer doesn't recognize the DVD.
    I don't know what to do.
    Please help me.
    Regards, Samvel

  • Anonymous Jun 20, 2008

    same problem, seem to happen after an update windows performed automatically, do a system restore it fixes the problem until i start up my computer again and it updates only to cause the dvd player not to work;.

    hv pavilion pc notebook

  • Anonymous Jun 21, 2008

    i have a toshiba satellite p205d-s7438, the pioneer dvd-rw dvr17 ata driver had been working well until about one week ago when it disappered from the windows explorer and stopped reading discs. the device manager still shows the driver but can't open it.

  • Anonymous Jun 27, 2008

    dil

  • Anonymous Jul 01, 2008

    hp dv6000 does not recognize my pioneer dvdrw

  • preet701 Jul 04, 2008

    hello 
    i'm having HP PAVILLION DV6000 and OS is VISTA HOME PREMIUM .My problem is that  my system does'nt show any dvd drive in MY COMPUTER. I am having PIONEER DVDRW DVR-K17B ATA Device .device manager show a yellow icon and tells that it needs driver. It was working properly before.

    thank u in  advance

  • Anonymous Jul 07, 2008

    I have an VGN CR240E with the ame problem stated the dvr does not work give an era code 39

  • Anonymous Jul 08, 2008

    the pioneer DVD-RW dvr17 ata driver disappered from the windows explorer and stopped reading discs. My system does'nt shows any DVD drive in MY COMPUTER. device manager is telling me that Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

  • Anonymous Jul 09, 2008

    Now the problem is that it show no dvd drive on MyComputer but shows yellow triangle on Device Manager as"YX3808M SVO066H SCSI CdRom Device".
    OS is vista HOME premium

  • Anonymous Jul 09, 2008

    I cant see my dvd on my computer

  • andreas-24 Aug 14, 2008

    i have the same problem

  • selbahan Sep 17, 2008

    I HAVE SAME PROBLEM.

  • karlinjo Oct 09, 2008

    hello, i have a problem with my pioneer dvdrw-k17b ata , it was working fine and now all of a sudden says code 10 , acess denied.

    i do have the back up cd but unable to get the drive to reload the driver

    any thought?

  • Anonymous Oct 16, 2008

    no funciona tengo el mismo problema dice textualmente :

    Windows no puede iniciar este dispositivo de hardware porque su información de configuración (en el registro) está incompleta o dañada. (Código 19)

  • BBALLCHICK Oct 18, 2008

    i have the same problem and would love the help...thanks.

  • hitman423 Oct 30, 2008

    I have same problem

  • Anonymous Oct 31, 2008

    i got the same problem on my laptop , its give's me a unidentified action for pioneer dvd .. when iam going to check the net for a software it dosent appear .



  • yanonez Nov 08, 2008

    PIONEER DVD-RW DVR-K17A ATA DEVICE

  • Anonymous Nov 14, 2008

    same

  • Anonymous Nov 20, 2008

    I have the exact same problem............................... !!! grrrrrrrrrrrr

  • nznn Nov 21, 2008

    hi !! i got the same problem , deletin' upper & lower filter worked but it doesn't work good !!!

  • Anonymous Nov 28, 2008

    same

  • Mr Spud Dec 07, 2008

    I have the same problem, but getting rid of upper and Lower filters hasnt done anything. Device manager and my computer cant see the drive either... dont know what to do!??!?!

  • palakrb Dec 22, 2008

    my dvd drive is not getting recognised



  • bethpladson Dec 31, 2008

    This device cannot start. (code 10). The disk spins but then stops and will not read

  • dhamarali Jan 05, 2009

    I have VISTA PREMIUM IN MY TOSHIBA SATELLITE M200 model notebook). Now the problem is that it show no dvd drive on MyComputer but shows yellow triangle on Device Manager as"PIONEER DVDRW DVR- K17 ATA DEVICE". And when i try to reinstill it there is a note seen " the instillation was faild please contat the manufacurer" and the note of windows was "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
    Please assist how to fix the problem. The drive was working properly before
    Thank you in Advance

  • jphshmndl Feb 02, 2009

    my driver worked with no problems and now it doesn't it has the yellow triangle saying memory is missing in the cache

  • Anonymous Feb 19, 2009

    can not read in this drive

  • Netdiamond Feb 26, 2009

    Cuando intento grabar un dvd me dice que no tengo ninguna grabadora.

  • Mmedv Feb 27, 2009

    Removing the Upper and Lower filters in the Registry Did the trick for the Toshiba Satelite. Not sure what caused the Code 10 error but one day the CD drive stopped workign and a yellow triangle appeared in the Device Manager.

    Thanks

  • Anonymous Feb 27, 2009

    i have a Vaio CR notebook with the same than going on. the drive will not work and has a code 10 =( so this sucks

  • g_killa20667 Feb 28, 2009

    i have a HP Pavillion dv6700 with a DVDRW dvr-k17b ata device it was working fine and it just stoped working now. i'm running windows Vista home premium. its saying i have a dirver proplem

  • HOT_BALDR Mar 10, 2009

    hi, i got this vaio VGN CR23G. it has the same problem too, dont read dvd's sometime. but for now my problem is bit different kind, i tried sony's dvd 8cm camcorder discs to run but vista gives a notification to burn it! although. the disc is full(not a RW) and plays fine in dvd players*which r panasonic s35 and a daewoo* but not in my pc or in any of the other three in home. all pcs got either samsung or asus writers... i am in deep trouble, could anybody help?plzzzzz
    *i knw its irrelevent to wat is being discussed here but plz u guys cud well b my last hope* hot_baldr@yahoo.com

  • mb4eva2000 Mar 15, 2009

    my dvd rom is not displaying but it shows some kind of yellow triangle indicating that the driver is out-dated, i need the driver pls!

  • imranksa Mar 31, 2009

    i have vaio laptop and my dvd drive is working properly and it opens every disk as writable discs and even does not wirte anything and could not access any data from any cd/dvd
    can anyone suggest me what to do

    regards
    imran

  • FANTASTIC397 Apr 10, 2009

    MY DVD RW IS

    NOT DISPLAYING ON MY COMPUTER

  • Anonymous Apr 26, 2009

    my DVR-K17B is recognized but not functioning. Driver is updated and will still not work. What am I missing?

  • Anonymous May 01, 2009

    plase tell me if you can fixed it, i have the problem sice a year

  • Anonymous May 10, 2009

    after deleting the 2 files, how do you uninstall the driver?

  • info2harry May 11, 2010

    Please can you send me driver of this DVD-RW. It shows me Code 39 errors.

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20 Answers

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This worked: thanks to riozebratubo

delete the entires in regedit.exe

"UpperFilters"
"LowerFilters"

They're inside:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]

-uninstall the driver
- restart

Vista is searching for existing drivers -> done

Posted on Oct 25, 2008

  • kkdloon Oct 25, 2010

    This worked for me except I found the UpperFilter in [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{71A27CDD-812A-11DO-BEC7-08802BE2092F}].
    I'm not sure if I needed to delete it too, but I did after I searched for it and found it in this registry folder.

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You should go to the system's registry editor and erase those keys:

"UpperFilters"
"LowerFilters"

They're inside:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]

This problem occurs when uninstalling Easy Cd Creator. You know how crappy a piece of software is when it takes away your DVD driver.

Posted on Mar 09, 2008

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Have VGN FZ190 (sony customized model notebook). Now the problem is that it show no dvd drive on MyComputer but shows in Device Manager yellow triangle @ pioneer dvd-rw dvr-k17 ata with properties remark "The device cannot start (Code 10)".
Looking forward to help to fix the problem.

Posted on Sep 16, 2008

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Yeah. I think when i reformatted i removed all the unnecesary bloatware that came with the Vaio. One thing i uninstalled was Roxio and some other CD software...apparently those contain the drivers for the cd drive. So just reinstall those drivers and you should get your cd/dvd back

Posted on Mar 09, 2008

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Same problem on an HP Pavilion DV 6700

Posted on Apr 28, 2009

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I want repair my disc to burns some one and don´t apeir the disc and in equipment to make some disc.
when I want put to funcion the disc dosen´t apeir the or don´t reconoiced the product to made some disc so if yuo can repair my disc I wanne to thank you your cooperation and I wish good look

Posted on Nov 12, 2008

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Where can i get the drivers?

Posted on Jun 06, 2008

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My pioneer dvd-rw dvrkd08rs could not start...need help..

Posted on Oct 31, 2009

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Hi to all,
I have a sony vaio vgn-cr 35 G_L with pioneer dvd-rw dvr k17 ata and OS vista home premium. Same reported problem, is working but at three months after I bought it, was not reading all discs. Even my own photos discs that I burned on this machine I can't read anymore. Is reading only genuine discs(CD,DVD). The problem is not with the driver itself. I read that Microsoft is fighting against piracy and this "driver loose" is part of this fight. Please note that all complains on all forums are coming from OS Vista users. Our real problem is OS Vista with its included soft Star Force Protection for reading ONLY GENUINE discs, that is blocking the dvd-rw original driver and in my opinion, is loading Microsoft driver even if you will have the correct driver or is not loading any driver at all. Now I can not delete this OS due to my location but soon than I will be home I will wipe off this VISTA and I think that my dvd-rw problems would be history. At least for the moment because the guys working for Microsoft would find a way to force us to use Vista and to make our properties unusable.

Posted on Dec 24, 2008

  • kpotsna Mar 07, 2011

    Hi mate how is your VGN CR-35 doing ? i have got excactly the same problem on the same vaio model and haven't got any solution working for my machine. The DVD RW always reads any CD or DVD as blank but can't burn any on those. After i got my my vaio factory reset , all DVD functions suddenly worked but after i updated the machine, the problems just came back again. I upgraded my OS to windows 7 but the problem has remained unsolved. If you have any solution please inform me.

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I have the same problem help me please doesnt read anything and doesnt show up in my computer!!!

Posted on Nov 27, 2008

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Have VGN FZ290. Now the problem is that it show no dvd drive on MyComputer but shows yellow triangle on Device Manager as"YX3808M SVO066H SCSI CdRom Device

Posted on Nov 19, 2008

Well I have the same problem but when I deleted them in the registry edit its not reading anything anymore.

Posted on Sep 13, 2008

Have VAIO (sony customized model notebook). Now the problem is that it show no dvd drive on MyComputer but shows yellow triangle on Device Manager as"code 10. This device cannot start.
OS is vista premium

Posted on May 20, 2008

I cant erase upper oe lower filter so what should i do

Posted on Apr 25, 2008

Removing the lower and upper filter registry files worked and then uninstalling and reinstalling the drive worked Awesome!!!

Posted on Apr 24, 2008

Hi guys the solution is uninstall recient updates.

Posted on Feb 28, 2008

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If you uninstall the latest update from microsoft with the SP1 download your dvd will start working again, after I uninstalled the update everything went back to normal, I read in another forum that if you download that sp1 update then uninstalled all the programs that used the dvd player and reinstalled them ( Itunes,dvd burners,limewire, everyhitng)and he said after he did that everything was fine, but that seems like a lot of work, it was easier to uninstall update and wait for the patch for the update, can microsoft ever get anything right,.

Posted on May 27, 2009

  • Steve Hunter
    Steve Hunter Jun 02, 2009

    I had the same problem, it occurred right after windows installed sp2 and my laptop showed no dvd player with any program, I restored my laptop to the previous day before the update and it worked fine again, after that I just let windows update by itself and it has been a week and everything is fine, also in device manager open the dvd + sign and right click your dvd and click update drivers, if that does not work, right click your dvd, and then click delete, and then reboot your computer, laptop whatever and the computer will automatically recognize the player on startup and it will install again and hopefully that will get your drivers updated, do not worry about deleting the dvd player, it will reinstall all by itself, just have to reboot..thanks

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I want driver for the poineer dvd writer

Posted on Nov 07, 2008

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