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Loose Parts?? Parts have come loose inside the printer. Looking inside,from the front, there's a thin plastic strip that's connected to a post on the back wall. The other end of the strip is flapping in the breeze. Also, there's a spring, one end of which seems to be connected to the same post as the strip. The other end is just hanging down.

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  • Anonymous Apr 25, 2008

    The encoder strip came loose on both ends on my Dell 720 ink jet printer. How do I hook it back up?

  • IreneC Apr 30, 2008

    The same thing happened to my Lexmark Z55- it came right out onto the floor when I shook and turned it upside down to get something out that had fallen in- (lesson learned).

    I don't know what to attach it to on either side. I have directions for getting it on the back of the printer cartridge (thank you, Silly Girl) but not either side.

  • Cheryl Cassidy
    Cheryl Cassidy Nov 24, 2008

    the encoder strip has come off my f80 and can't figure out how to get it back on - it is not torn, etc.

  • Chris Lemke May 11, 2010

    New printer time... period.


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  • 168 Answers

Sounds like the Encoder Strip, but without the Brand Printer and model number, I cant be 100% sure.
If it is the encoder strip, this is what the printer uses to tell where the carrriage is located at. Without it, the printer won't work.
You can try to repair but it will take a little time. 1st make sure that the encoder strip isn't torn at either ends where the spring goes in.
The encoder strip goes from 1 end to the other end, and it also goes through a small opening in the back of the carriage unit.
If you have a make and model, I could be a little more specific.

Good luck.

Posted on Feb 05, 2008

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When i opened my lexmark 1200 printer to replace the ink cartridges, i noticed a long thin strip of plastic was loose. and now the cartridges dont move back and forth smoothly but clunk to either side and...

If the encoder strip has become unseated: 1 Turn off the printer and disconnect the power cable from the back of the unit. 2 Open the printer's front cover. 3 Pinch the top of the carrier belt and gently move the cartridge carrier to the center of the printer. 4 On the back of the cartridge carrier, there is a small slot that the encoder strip fits into. Gently push the encoder strip down and back up to get it into the slot. NOTE: If the strip is completely out of the slot, it may be necessary to move it first forward and then back. 5 Move the cartridge carrier back to the left-hand side of the printer with the carrier belt. 6 Reconnect the power supply and turn the printer back on
If you need some graphical reference, please refer to this article: Printer Cartridge Stalls or Is Blocked .

Apr 06, 2011 | Lexmark X1270 All-In-One InkJet Printer

2 Answers

I can't print my documents. My Printers model is Canon IP2700 and it says there that the error code is 5100. How can I fix the problem? we need the print immediately. Is there any solution we can fix it?

Usually, error code 5100 means some kind of obstruction in the print path, maybe something that had fallen inside the printer, the gears being jammed by something that got loose inside the printer, or ink on the clear plastic encoder/timing strip (a plastic strip about 1/4" in width that you can see running from side to side and connects to the print head).

Clean the plastic strip with alcohol , check if there is nothing blocking the head carriage set (sometimes kids play and hide toys, pens, coins, inside printers, VCRs or any other devices that have "doors"...).

Hope this info may help you!

Mar 12, 2011 | Canon Pixma iP2700 InkJet Photo Printer

1 Answer

Plastic strip fallen off from the ink slide

You are referring to the encoder strip. They can be reinstalled. They must be threaded through a sensor on the back of the carriage.

The mount at the left side has probably been pulled out of position. If the mount is not sitting properly the strip will be loose and will cause problems. The tension mount has two flanges that must be behind the plate it is mounted on. Good luck.

Jun 29, 2009 | HP PSC 2175 All-In-One InkJet Printer

1 Answer

The runner in the printer

The encoder strip is most likely the problem. Unplug the power from the printer. Open the front cover and move the cartridge carrier to the center. You should see a white ribbon cable, a thin plastic strip and a black belt with teeth.
The thin plastic strip is the encoder strip. It rides in a sensor on the back of the cartridge carrier that you will not be able to see. Reach in with the first finger of either hand and carefully strum the strip as if playing a guitar.
The strip will need to be lowered slightly and brought towards you slightly. Please be careful not to break the strip or your printer will not function. Once you believe the strip is set correctly, plug the power back and try printing the self test. If it slams to the left again, the strip is not yet set correctly.
If you cannot repair the strip, please let us know so that we can assist you further.
Please Note: Fixing the encoder strip is a delicate procedure. During the troubleshooting, if the strip breaks, you will not be able to use the printer.

May 08, 2009 | Lexmark Z845 InkJet Printer

1 Answer

Carrier Jam

This is what my printer did when it kicked of the 14" plastic strip inside the printer(see posts referring to strip). Look inside for a loose, quarter inch wide and 14" long plastic strip with slots on the end. Let me know if you solve this.

Dec 15, 2008 | Dell 926 All-In-One InkJet Printer

2 Answers

Epson Stylus Photo R320

Turn off the power and look inside the machine to the right hand side. Just in front to f the print head you will see a white plastic dowel (see photo). Use something technical - like a finger, pen or screwdriver - to push this dowel in. You can then move the print head by hand to the middle of the carriage.

Once moved, turn the printer on and watch it travel back to the home position. If after returning home the dowel pops back out and does not retract itself, you will need to strip the machine out and rebuild the ASF section. Sounds hard but its just a few plastic parts to take apart and reassemble whilst looking to see if anything is broken.

Get a service manual; for the machine HERE if you need to strip it out.

Apr 01, 2008 | Epson Stylus Photo R320 InkJet Printer

2 Answers


you may need to 'select' the printer in your control panel. Or the printer driver may be blown.

Feb 06, 2008 | Samsung ML 1710 Laser Printer

1 Answer

Small thin film fell out

Try to cut off a thin plastic strip. just try to copy that. it basically guides the cartridge on where to print. also i remember that it should have a spring connected to the holes.

Oct 04, 2007 | Dell 924 All-in-One InkJet Printer

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