Question about Creative Labs Zen Neeon MP3 Player

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Logo appears and nothin happens

Suddenly happens today when I turn on my zen player. It just stay in the creative logo mode and does nothin else. I have tried pushing and pressing the buttons and the toogle bar and nothin happens.

Have to reset it with a needle, but same problem happens. When I connect it to my PC, I can retrieve my MP3 songs and play them on Media Player. Not sure what the problem is.

Anyone has any suggestions??

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  • cspanks Feb 08, 2008

    my zen won't charge at all. when i plug it in and press play, the battery logo comes into view and goes away.

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  • 4,402 Answers

Hard drive toast!
see this

Posted on Feb 07, 2008

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I have a creative zen m vision which is not working if I try to reload firmware I get a message harddidk problem - how do I proceed


1 HD damage could be done when you drop the Zen and you hear noises inside, some times the display just shows the Creative logo and no more.
2 the display just show the Creative logo, no noises inside, you can tray to put in Recovery mode as mentioned in the other solution and then erase firmware then reload firmware, this firmware can be downloaded form creative page,http://us.creative.com/support/downloads/download.asp?MainCategory=213&nRegionFK=&nCountryFK=&nLanguageFK=&sOSName=Windows+XP&region=1&P
However
Before you go to all that trouble though try these steps:

1. Connect the device to the wall charger.
2. Hold the power switch to ON.
3. Put a paper clip into the reset hole.
4. Continue holding the power switch on until the Creative logo appears.
5. Select Format All from the Recovery Mode menu. (Note: THIS WILL ERASE ALL DATA FROM YOUR DEVICE! - but it's better than buying a new device)
6. When the reformatting is done, select Reboot from the Recovery Mode menu.

Jan 08, 2011 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Black Screen


you can reset it with reset button. press it and hold 3 sec.

Mar 03, 2010 | Creative Technology Creative Labs Zen MX 8...

2 Answers

I'll begin by saying that this is an 8GB Creative Zen MX, and NOT a 16GB, but I believe the solution may be the same. My zen will not turn on, or connect to my computer. This happened just yesterday...


Hi.
just pressing the reset button is not enough.


Try this:


1. To reset the player, gently insert a thin object into the Reset hole located below the power switch.

2. Press and hold the Play/Pause button while powering on your player.

3. When the player displays the Creative logo, release the Play button.



Depending on the model you can also use following procedure:
1. Remove the battery.

2. Move and hold the Power button to the Power On position and re-insert the battery to the Zen Vision. Hold the Power button until the Recovery Mode appears.

Nov 04, 2009 | Creative Technology Zen MX Black (8 GB)...

1 Answer

Will turn on but only the logo will appear


Your hard drive is dead..you need to replace it with a compact flash card drive..check in the forum for a 'How to...'

Nov 30, 2008 | Creative Labs Zen MicroPhoto MP3 Player

2 Answers

Creative Zen Firmware Problem


press play/pause, press reset button and slide power button
will bring u to recovery mode

then u reload firmware and it will erase the firmware and will connect it again to windows. then u download and install a new firrware fromc reative site and voilla.

cheers

Nov 27, 2008 | Creative Labs Zen Digital Media Player

3 Answers

Creative Zen Firmware Problem


There's an updated firmware download: Firmware 1.32.01. Try downloading that.

Aug 13, 2008 | Creative Labs ZEN V Plus MP3 Player

2 Answers

Creative Zen Firmware Problem


that **** happen to me too and that shity creative is nothing but junk

Jul 23, 2008 | Creative Labs ZEN V Plus MP3 Player

3 Answers

Creative Zen Touch stuck in "recovery mode"


Hi! I think you should try this (i've already tried it and it works):
1- Unplug your Zen from your Computer.
2-Turn off your Zen (if you can't do it, press the "Reset" button)
3- BEFORE turning on your Zen, press your "Play" button and hold it while you turn on.
4-When a format menu appears, select the "Format All" option (you'll loose all your Zen data).
5-When the format menu reapears, select the "Reboot" option and listo! You have your Zen as new and should not have problem. Good luck!

Jun 30, 2008 | Creative Labs Zen MicroPhoto MP3 Player

3 Answers

Stuck on recovery mode


you probably just to need to re-install/update the firmware. if you turn it on and just after the zen logo the little ahazard sign appears, it says something like "problem with firmware," that's your fix. the same thing happened to me when i followed what it said on the site to troubleshoot the display, but they're all assholes and instead of fixing it, murdered the player. oh, and be prepared to have everything on there erased. yeah, it sucks :-(

Jun 04, 2007 | Creative Labs ZEN Vision:M Digital Media...

2 Answers

Zen Micro


Sounds like it may be the index in your Music Library. Try going into Recovery Mode; remove battery, hold power switch to ON, replace battery, release power switch when the Recovery Mode screen appears on the screen. Run Option 1 CleanUP, after it completes run Option 4 Restart. You will get a Rebuilding Library screen when it reboots, that's normal, then it should go back to your startup screen. Good luck and let us know what happened

May 01, 2006 | Creative Labs Zen Micro MP3 Player

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