Question about SanDisk Sansa e200 MP3 Player

1 Answer

Cant tranfer songs

My sansa e200 is not being recognized by my computer. When I plug it in in MTP mode the MTP fails. I cannot change my mp3s, it is really annoying, please help.

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  • mbraulio Feb 05, 2008

    Computer

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  • 99 Answers

You need to try a bunch of things to try to figure out whats wrong. you can try
different computers
different usb ports
how the device appears in device manager
changing modes on the player itself

Posted on Feb 14, 2008

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1 Answer

Trying to add 4 GB microSDHC card to sandisk sansa e260. connect e260 to computer via USB. insert micro card. computer does not recognize microcard. why?


Hello,

The player automatically connects to the computer in Media Transfer Protocol mode (MTP mode).
For accessing the microSD card in the player, the USB connection in the player has to be set to MSC mode, see:
http://kb.sandisk.com/app/answers/detail/a_id/167

How to change USB mode for the e200 series, proceed as next:
1. From the Main Menu, select Settings > USB Mode.
2. Select Auto Detect, MTP or MSC.
Manuals for the e200 series:
version 1:
http://mp3support.sandisk.com/downloads/um/e200v1_userguide_en.pdf
version 2:
http://mp3support.sandisk.com/downloads/um/e200v2_userguide_en.pdf
version R, Rhapsody:
http://mp3support.sandisk.com/downloads/um/e200r_userguide_en.pdf

Nov 21, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e200 series


Why not read this before doing so ?

The MSC mode is meant for making backup files from player to the
computer and for formatting the player.

When you can access your player in MSC mode:
1. you're able to save files from the player to the computer.
2. after saving you can format the player.
- - - - - - - - - - -
After the player is formatted it has its full memory cleared and the
firmware needs to be reinstalled.
Firmware download for e200 series guide (follow the steps):
http://kb.sandisk.com/app/answers/detail/a_id/306/kw/e200*/r_id/101834
The "Sansa Updater Installation" is needed for firmware update:
http://mp3support.sandisk.com/sansa/Application/SansaUpdaterInstall.exe

When the firmware is restored all software and maps for transfers should be available again: Player ready for MTP mode again.
The MTP mode is meant for media transfers with synchronizing capability and playing the device.

Sep 20, 2009 | SanDisk Sansa E280 MP3 Player

1 Answer

I downloaded a Sansa video converter and it keeps saying that my Sansa is not connected after i connect it. Can i have some assistance please?


do u have windows or mac system? if mac,
Although MAC OS is NOT a supported operating system, the Sansa player can still be recognized if the Sansa player is only plugged in MSC mode.

MAC computers do NOT support MTP
A Sansa player in MTP mode when plugged into a MAC computer will NOT be detected or recognized.

MAC computers supports Sansa players in MSC mode
Sansa players can only be recognized by a MAC if the USB mode on the Sansa player is set to Auto Detect or MSC.
See answer ID 207 for instructions on how to put your Sansa player in MSC mode.

See answer ID 1141 for instructions on transferring music to your Sansa player using iTunes on a MAC computer.

Aug 01, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

My computer will not recognize my mp3 player while it is in MTP mode


keep plugging it in and out STOP once u see the icon then go to properties, tools and error check

Aug 21, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

Cant find mp3 player


http://www.sandisk.com/Retail/Default.aspx?CatID=1532
Sansa Recovery Tool
PDF how to use recovery tool

Answer The power may be depleted fully or the Connect might be hung during boot. Charge the Connect for at least 20 minutes using the AC charger. If the Connect will not turn on after 20 minutes charging with the AC charger, you can then try using the Connect Recovery Tool.

The recovery tool will reformat and reload the latest firmware to the Connect. The tool and instructions are located here.

Note: Ensure the Connect is turned off by holding the power button 8-10 seconds before initiating the recovery sequence.
Answer ID: 450 Created: 05/14/2007 Updated: 11/08/2007
For Products: MP3 -> All Sansa Connect
Category(s): Audio Player
-----------------------------------------------------------------------------------------
Explanation:
The e200 can operated under two different modes, MTP (Media Transfer Protocol) mode and MSC (Mass Storage Class) mode.

To see the MicroSD card as a Removable Disk, the e200 must be in MSC mode. The following screen shots show how the "My Computer" screen will look when the device is plugged in under each mode.

MTP Mode
faq356-a1.gif
MSC Mode
faq356-b1.gif
Solution:

To change the mode from MTP to MSC go to the Main Menu of the e200.

If you're e200 is plugged into your computer, please unplug it first.

1) Scroll to the "Settings" > "USB Mode" > "MSC Mode" and push the select button.

2) Connect the e200 to the computer using the USB cable provided.

3) Go to "My Computer" and there will now be two Removable Disk drives similar to the MSC Mode image on top.



Answer ID: 356 Created: 03/23/2006 Updated: 03/24/2006
For Products: MP3 -> All Sansa e200 Series , Mobile Memory Cards -> All microSD and microSDHC
Category(s): Audio Player , Computer Only-> Windows XP


Apr 01, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e200 is not recognized by by computer


**** this sansa e260 the piece of **** froze on me twice and both times i took it back to circuit city and just got a new one. one suggestion when you do get this is keep the repeipt for it

Mar 31, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

Reg: Changing the modes of the device


You go to settings/usb mode, and change to MTP or MSC. If your settings don't show USB mode, you have to update to the latest firmware. If you have an E250, the video converter program will still probably not recognize the player. If you figure out how to get it to do so, please let us know.

Dan

Dec 31, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

No Drive on Connection


Hi, When i connect my sansa e200 mp3 player with my computer..it showing CONNECTED on the mp3 player screen, but does not show any disk drive in my computer. No problem with computer, my pen drive is working fine with it. can someone help?

Dec 08, 2007 | SanDisk Sansa e200 MP3 Player

2 Answers

My sansa e200 is not recognized by my pc


Have you tried changing the USB format? Go to the settings option on your sandisk and look for USB Mode. Change is to MSC (if that doesn´t work try MTP). When you connect it, it should detect the player.

May 10, 2007 | SanDisk Sansa e250 MP3 Player

7 Answers

Can't delete songs from the e200


I had this same problem with my Sansa e280, I did some research and found that MTP mode is used when syncing with Windows Media Player.  So if you plugged in your player under MTP and simply tried to drag and drop using Windows Explorer the player won't recognize.  I have heard that you should be able to view them on the Sync tab in WMP but I personally have not tried.  

The way I got rid of the songs was by going into my Sansa Settings and changing the USB mode to MSC, opening the Player by going to My Computer, then (if using Windows XP) click on Tools > Folder Options.  Click on the View tab and Select "Show Hidden Files and Folders".  Click "OK" Then Right click on the MUSIC Folder and Select "Properties"  Uncheck "Read Only" and "Hidden".  Unplug your Player and it will restart.  Viola, no more ghosted songs.

Apr 30, 2007 | SanDisk Sansa e200 MP3 Player

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