Question about SanDisk Sansa e200 MP3 Player

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Cant tranfer songs

My sansa e200 is not being recognized by my computer. When I plug it in in MTP mode the MTP fails. I cannot change my mp3s, it is really annoying, please help.

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  • mbraulio Feb 05, 2008

    Computer

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You need to try a bunch of things to try to figure out whats wrong. you can try
different computers
different usb ports
how the device appears in device manager
changing modes on the player itself

Posted on Feb 14, 2008

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Trying to add 4 GB microSDHC card to sandisk sansa e260. connect e260 to computer via USB. insert micro card. computer does not recognize microcard. why?


Hello,

The player automatically connects to the computer in Media Transfer Protocol mode (MTP mode).
For accessing the microSD card in the player, the USB connection in the player has to be set to MSC mode, see:
http://kb.sandisk.com/app/answers/detail/a_id/167

How to change USB mode for the e200 series, proceed as next:
1. From the Main Menu, select Settings > USB Mode.
2. Select Auto Detect, MTP or MSC.
Manuals for the e200 series:
version 1:
http://mp3support.sandisk.com/downloads/um/e200v1_userguide_en.pdf
version 2:
http://mp3support.sandisk.com/downloads/um/e200v2_userguide_en.pdf
version R, Rhapsody:
http://mp3support.sandisk.com/downloads/um/e200r_userguide_en.pdf

Nov 21, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e200 series


Why not read this before doing so ?

The MSC mode is meant for making backup files from player to the
computer and for formatting the player.

When you can access your player in MSC mode:
1. you're able to save files from the player to the computer.
2. after saving you can format the player.
- - - - - - - - - - -
After the player is formatted it has its full memory cleared and the
firmware needs to be reinstalled.
Firmware download for e200 series guide (follow the steps):
http://kb.sandisk.com/app/answers/detail/a_id/306/kw/e200*/r_id/101834
The "Sansa Updater Installation" is needed for firmware update:
http://mp3support.sandisk.com/sansa/Application/SansaUpdaterInstall.exe

When the firmware is restored all software and maps for transfers should be available again: Player ready for MTP mode again.
The MTP mode is meant for media transfers with synchronizing capability and playing the device.

Sep 20, 2009 | SanDisk Sansa E280 MP3 Player

1 Answer

Sansa e200 - blue/black display and doesn't play songs


These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Feb 19, 2009 | SanDisk Sansa e200 MP3 Player

1 Answer

Sansa e200 shows refresh database fail


try putting it in MSC mode and formating it and then putting back on MTP mode. Hope that works

Aug 24, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Cant find mp3 player


http://www.sandisk.com/Retail/Default.aspx?CatID=1532
Sansa Recovery Tool
PDF how to use recovery tool

Answer The power may be depleted fully or the Connect might be hung during boot. Charge the Connect for at least 20 minutes using the AC charger. If the Connect will not turn on after 20 minutes charging with the AC charger, you can then try using the Connect Recovery Tool.

The recovery tool will reformat and reload the latest firmware to the Connect. The tool and instructions are located here.

Note: Ensure the Connect is turned off by holding the power button 8-10 seconds before initiating the recovery sequence.
Answer ID: 450 Created: 05/14/2007 Updated: 11/08/2007
For Products: MP3 -> All Sansa Connect
Category(s): Audio Player
-----------------------------------------------------------------------------------------
Explanation:
The e200 can operated under two different modes, MTP (Media Transfer Protocol) mode and MSC (Mass Storage Class) mode.

To see the MicroSD card as a Removable Disk, the e200 must be in MSC mode. The following screen shots show how the "My Computer" screen will look when the device is plugged in under each mode.

MTP Mode
faq356-a1.gif
MSC Mode
faq356-b1.gif
Solution:

To change the mode from MTP to MSC go to the Main Menu of the e200.

If you're e200 is plugged into your computer, please unplug it first.

1) Scroll to the "Settings" > "USB Mode" > "MSC Mode" and push the select button.

2) Connect the e200 to the computer using the USB cable provided.

3) Go to "My Computer" and there will now be two Removable Disk drives similar to the MSC Mode image on top.



Answer ID: 356 Created: 03/23/2006 Updated: 03/24/2006
For Products: MP3 -> All Sansa e200 Series , Mobile Memory Cards -> All microSD and microSDHC
Category(s): Audio Player , Computer Only-> Windows XP


Apr 01, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers

Uploading songs on it


you could try putting it into recovery mode if it's like the sansa e200 series. to do this plug it into your computer and click the hold button so the orange is showing. next, hold down the record button while pushing and holding the power button at the same time. after a few seconds it should go into recovery mode and factory settings will restore. this works for sansa e200's and i hope yours is almost the same as them. try the sansa forums though they could help alot.

best of luck

Feb 14, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa e260 keeps connecting/disconnecting


start by updating the firmware to the latest version. You can get the firmware updater (you will have to do this on your brother's computer probably) online at sandisk's site. Then, check back in after you've done that-sometimes more problems arise, sometimes problems are fixed.

Dec 13, 2007 | SanDisk Sansa e200 MP3 Player

2 Answers

My sansa e200 is not recognized by my pc


Have you tried changing the USB format? Go to the settings option on your sandisk and look for USB Mode. Change is to MSC (if that doesn´t work try MTP). When you connect it, it should detect the player.

May 10, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Will not recognise songs on player


Your Sansa E250 player comes in two modes -- MTP (Music Transfer Protocol) and MSC (Mass Storage Class). When you save songs on one of these modes, they would not be recognized by the other mode and vice versa. The reason for that is because the MTP mode is used for subscription music while the MSC mode is generally to allow your MP3 player to functions as a "Flash Drive", a regular mass storage device. To test if this is what's actually happening to your player, try each mode and see if you'll be able to "view" the songs when plugged in your computer: 1. Go to the modes on your E250 by navigating the player: Menu > Settings > USB Mode 2. When you've selected a mode, browse the player in your "Windows Explorer". Note: MTP mode will give you an icon of the E250 (player will be recognized as a Portable Audio Device) while MSC mode will have a Drive Letter (player will be recognized as a "Removable Drive") 3. Make sure that your Windows Explorer is configured to "Show all Hidden Files and Folders". To do this, access your Explorer's menu: Tools > Folder Options > "View" tab > enable "Show Hidden Files and Folders" You should be able to find the music files (or picture/video files for that matter) that have been taking up 1.4GB If you'd like to free up this 1.4GB, you may want to Format the player under MSC mode. To do that, right-click on the Drive Letter corresponding to your E250 in Windows Explorer, then select "Format". Follow the on-screen prompts and that should reset your player back to its original free space. Let me know if this helps. I may be able to offer some more solutions based on the result of the procedures above. Let's keep your Sansa E250 playin' :)

Apr 22, 2007 | SanDisk Sansa e250 MP3 Player

7 Answers

Can't delete songs from the e200


I had this same problem with my Sansa e280, I did some research and found that MTP mode is used when syncing with Windows Media Player.  So if you plugged in your player under MTP and simply tried to drag and drop using Windows Explorer the player won't recognize.  I have heard that you should be able to view them on the Sync tab in WMP but I personally have not tried.  

The way I got rid of the songs was by going into my Sansa Settings and changing the USB mode to MSC, opening the Player by going to My Computer, then (if using Windows XP) click on Tools > Folder Options.  Click on the View tab and Select "Show Hidden Files and Folders".  Click "OK" Then Right click on the MUSIC Folder and Select "Properties"  Uncheck "Read Only" and "Hidden".  Unplug your Player and it will restart.  Viola, no more ghosted songs.

Apr 30, 2007 | SanDisk Sansa e200 MP3 Player

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