Question about Sony Handycam DCR-TRV310 Digital Camcorder

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Playback sound quality

All of a sudden the playback sound is of very poor quality. I went back to previous tapes to insure that is the playback and not the recording quality. The sound is faint- not much volume and is garbled. I have performed the head cleaning twice but no change.

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  • Ovey Feb 09, 2008

    Not much help

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Whats input mic level on ect

Posted on Feb 09, 2008

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Am not an expert in camcorders but the followiing may help.

1. Looked all over the internet for specificatons....zilch except the mfg for $22.

2. The flat rate repair charge is (per one user) $269 at the mfg's.

3. If you are in warranty you could be lucky.

4. Cleaning heads can, more often than not in my experience, if using one of the automatic routines, cause a problem. I suggest (and you might want to ask what a local VCR repair shop does) a spray bottle of alcohol and pressurized air. An old perfume bottle will work.

5. You least expensive solution is your local VCR repair shop. Have a discussion with them first...call around a bit an dgo with someone who 1) probably indicates it's not a significant problme and 2) Sounds like he or she is reasonable logical. Heads are one of their easiest jobs (and a significant portion of their income). Why...because it's a mechanical part. Not solid state. Your problem is obviously mechanical. Also, if the head is bad it's possible they may be able to order the part.

Hope this helps...Tango

Posted on Feb 09, 2008

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Hi,

This is often caused by mixing brands of tape. Do not use head cleaners more than absolutely necessary. More than half a dozen times or so, and heads are toast.

Use quality tapes of the same make/length, from new, and you will be fine. (the coatings on the tapes vary, and can/did interact with each other.)

If you have any other problems please ask me.

Goodluck,
Please don't forget to rate me as fixya..

Posted on Feb 09, 2008

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  • Priya darshan Feb 09, 2008

    HERE is the manual if u need it.
    And better call them up and send the cam for repair.
    this is the contact no. 800-488-7669

    goodluck once again..

  • Priya darshan Feb 09, 2008

    Please tell me if you need a manual.

  • Priya darshan Feb 09, 2008

    Quite often just the one clean won't dislodge the gunk built up on the
    heads. Make sure you use a new wet system head cleaner and you may have
    to run it a few times to clear the clog. JUST DON'T USE COTTON BUDS OR
    WOVEN RAGS.

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Hi,

Initially, could you please try playback with a headset or the audio out hooked to an amp or TV? Once done, if the sound quality/level is as should be then it is the internal speaker (if it's got one) that is the issue, if not then it could be the audio circuitry which is often a small op-amp that would have to be looked up. In some instances, it is the 2.5mm (TRS) jack that might affect audio quality since it is a changeover switch also (internal to external). Spraying with contact cleaner should be a temporary remedy.

Hope this be of initial help. In the meantime, would be looking back into my notes and see if anything resembling your problem in the past comes up.

Good luck and kindest regards.

Posted on Feb 09, 2008

  • Louie  Role
    Louie Role Feb 09, 2008

    Based on your recent post of "Not much help" I will assume that you have tried:
    1. headset or external amp;
    2. contact cleaner;
    3. you have tried all posted solutions and workarounds and
    no positive result.

    This then would confirm what the other have posted that internally it may be the cam's audio head.

    Your best bet then perhaps would be to seek the services of a qualified professional.

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