Question about Toshiba gigabeat MES60VK Digital Media Player

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Battery is dead

My Toshiba gigabeat I've had for about 8months (of constantly sending it back) has suddenly stopped working the battery is dead and does not respond to USB connection only if you put it on charge with the A/C adapter. after I remove the A/C adapter it immediately turns off and wont respond to USB connection or the power on button . I've rang Toshiba support and all they say is to turn the battery off and back on again or send it back to them.
It would be great if you could help me solve this problem quickly.

As soon as you find a solution please email me immediately on: joker3.1@hotmail.com
Cheers Ethan Jones

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  • playtack Feb 26, 2008

    I have the same problem & have posted on FixYa (no solutions). I've seen it several other times. Looks like a possible chronic problem with the gigabeat -- do we consumers have any recourse?



    My gigabeat: 60gb model. Fully functional w/ AC power cord plugged in. Zero functionability w/ battery or USB.



    Any ideas, anyone? On how to fix this, how to get money back from Toshiba, or get them to fix it? Is there merit in a class-action suit?

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Identical problem - working only with power cord.
Wont power on battery or usb cable.

I actually opened player and check every single option.
(I am experienced electronic - tech.)
Result: battery is fully charged (768 mA/ 3.97V on bench)
Battery switch on bottom fully functional. (switching on/off 3.97V
comming from battery)
USB supply 5.0 V in perfect order.
Conclusion:
There is no "EASY" fix for this problem.
It is either problem with firmware (low possibility)
or semiconductor on logic board (practically not fixable on DIY basis)

I bought my Gigabeat 60Gb for $ 70.00 used on Ebay so
I will live with this problem.

Posted on Feb 05, 2008

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Posted on Jan 02, 2017

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