Question about HP PSC 2175 All-In-One InkJet Printer

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Carriage jam problem.

I've been reading all over the internet for hours now about this problem and nothing I do is helping. I have not used this printer in about a year when it ran out of ink. We have also moved across the country with is, and into 2 houses since. The reason I bring that up is because I was wondering if something inside could have been knocked loose or broken. I have reinstalled the encoder strip since I noticed it was off (i also found a hotwheel thanks to my 2 year old inside). I just bought new ink and put them both in only to get this message. I've also cleaned around the buttons (removed the cover) because I noticed something spilled inside (from who knows when). I'm hesitant to take it apart because I am terrible at getting things back together the way they should (it's a girl thang ;). Is this neccessary? The only reason I even got new ink was to print my tax forms that must be sent in, so this is kind of important.

Some fast help would be wonderful. Oh and I have tried to reset it, by pushing settings and options, and options left button or right arrow button. None worked. Unless I am doing this wrong?

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  • 3 more comments 
  • Gabelmom66 Feb 04, 2008

    Do you think the overall cleanliness of the unit has anything to do with it? it's a bit dusty. I was thinking of trying that. I don't have the time or money to run and get a new one.....i just spent $100 on INK for this piece ** ****.

  • Gabelmom66 Feb 05, 2008

    No, it's HP brand. I heard that about cheap ink awhile back and refuse to use it.



    could you clarify a bit what you just typed? this part: ya i know can u take back in k probale sensor in ther wreere ink goes nasty dirty



    thanks :)

  • Gabelmom66 Feb 05, 2008

    where is that located? I'm going to go get the screwdriver i need to take it apart today (the bits i had yesterday were the wrong size).

  • Gabelmom66 Feb 05, 2008

    oh, those gold dot things? It looks clean. I'll try to clean it.

  • sweetpickle Jun 04, 2008

    Removed back cover, no paper jam,cleaned, pushed buttons, unplugged, did everything,still getting message. It worked once then started this jammed cartridge message again, and again. These refirbished HP printers must only work for a short period of time so we have to buy new. I cannot find my manual but may just buy another brand,since I cannot get help from HP and spend hours trying to fix a problem that seems unsolvable.

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Well proably jammed up ruined with wtaerevr dumped in it i would get new lexmark wallmart 30 bucks ok all in one it works great

Posted on Feb 04, 2008

  • 1 more comment 
  • nick helpap
    nick helpap Feb 04, 2008

    ya i know can u take back in k probale sensor in ther wreere ink goes nasty dirty is it not genneric ink right or refill ink that stuff ruins printers

  • nick helpap
    nick helpap Feb 05, 2008

    yes were it reads the ink sensor is dirty ok

  • nick helpap
    nick helpap Feb 05, 2008

    tu dont need screw driver its sensor were plug coler ink in at

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1 Answer

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That happens when the print head or carriage becomes stuck midway across the paper roller instead of returning to its designated hiding place. Please read this article to resolve the carriage jam on your printer.

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the carriage jam is the cause of the problem. This has to be rectified for the problem to be solved.

Check the Hp link below. Read every information on the page carefully and follow the steps on the page one after the other.

Typing these step for your would be very long, that's why i decided to direct you to the link below.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00651302&tmp_task=solveCategory&lc=en&dlc=en&cc=id&lang=en&product=1832917

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3_5_2012_6_38_13_pm.jpg

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