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How do I get my printer C4280 to print. It is not communicating with my computer. My computer is a new Packard Bell with vista. It scans but won't print from the computer. Hope you can help

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Hey there cathie719, have you installed the drivers for your machine? If you have not, here is the location to find them;
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3192753&lc=en&cc=us&dlc=en&lang=en&cc=us&y=8&x=5
Copy and paste to your bowser. Choose your operating sytem, from the list and everything you need should be presented to you. Good Luck!

Posted on Feb 04, 2008

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You don't have bi-directional communication between the all-in-one and the computer. (If you launch the scan command from the computer, Windows Photo Gallery, Paint or a third-party program). Solve this with a new USB cable. If you are using a print server or USB hub, try a direct connection.

If you can't launch the scanner from the buttons on the all-in-one, that is due to the fact that you are using the driver in the Vista OS. HP does not offer a full-feature software for this printer for Vista.

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A printer scans only when the full feature driver is installed. Unit will print normally with the help of inbult windows print driver. However to scan using the unit, a supporting software is required.

To resolve youe issue, please downlaod and install the full feature driver software from the following HP web link:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-47767-2&lc=en&dlc=en&cc=uk&product=441115&os=2093&lang=en

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First, do you have the full-featured version of the software installed (installed on the computer before connecting the printer to the computer)? Second, do you have the all-in-one connected to a print server or USB hub? These can block the two-way communication needed for scanning. Try a direct connection. Also try a new USB cable and a different USB port (if you have any signal loss issues, it matters more with the scanner).

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