Question about Western Digital Passport WDXML800UE (WDXML800UETE) 80 GB Hard Drive

4 Answers

Wd 120gb External no longer recognised by my PC

My USB WD Exteral Hard Drive was installed by Windows XP But it is no longer displayed in MY COMPUTER please help

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  • stantin Feb 05, 2008

    Thank you for suggestions. I think perhaps that I did explain the problem sufficiently. I have used the USB WD 120gb external Hard Drive and it initially installed correctly. I had reason to uninstall the content and there now seems to be something missing. I am told that it is working properly but the My Computer Icon and other detail is Missing so I am unable to use it.

  • Anonymous Mar 05, 2008

    As you explained in the above. It has worked befor and now it just does not work. My pc does not pic it up and I can not do anything with it.

  • trongkien May 07, 2008

    I had the same problem. My USB WesternDigital Storage 80G did not work with my computer. But when connect it into other computer, it works normally.
    My computer even did not recognized it, no alert, no notice. Please help and email me. Thank a lot!

  • Jucfel May 18, 2008

    Same problem with my WD. It just happened. I hope there is a solution other than buying a new hard drive...PLEASE HELP

  • Anonymous May 22, 2008


  • segovia58 Jul 23, 2008

    i initially bought the WD 120gb to transfer files from my desktop (windows ME) to my laptop Vistas.
    it works fine when plugged into the laptop, and IT DID run fine the first couple time i plugged it into the desktop.
    Now the desktop doesn't recognize the drive.
    i tried several times plugging/unplugging to no avail.
    i realize that the device is bus driven and not enough power delivered may be the problem...but then did initially work 4 or 5 times before it was no longer recognized.
    Suggestions most welcome.

  • jecster Jul 28, 2008

    same problem. windows xp no longer recognizes my WD. tried to connect on a mac, still nothing.

    all my files are in the WD. help please.



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Hi there,

I can see that I was experient the same problem with my WD external.
I keep on unplug it but it doesnt show on my computer.
So now its show on my computer by doing the plug in on external on this way
Follow this step carefully
1. Plug in the power chord to your external(don't plug in the usb yet to the computer)
2. Plug in the end on the usb to the computer
3. After 10sec plug in the other end of the usb to the external Hard Drive.
Wait there for about 5 min depent on the speed of your computer to regonise the external, than you can see a file autoplay showing loading your external drive content.
After its load you can check on my computer the drive shows there

Hope this will help
A.Abba .Finau

Posted on Jan 09, 2009

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I had the exact same problem. I plugged it in over and over again, deleted the drivers, everything. I plugged it into my laptop and nothing. Then I plugged it in to another desktop and it worked there. I went back to my original desktop which it quit on and it opened! Now it works fine.

Good luck, I had this problem for months.

Posted on Jun 05, 2008

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It stile does not work

Posted on Mar 05, 2008

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Hi there

have you tried looking at the device manager?
you can also try transfering it to different usb ports.

hope this helps

Posted on Feb 04, 2008

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