When I send a fax, I put the paper in the doc feeder, type the phone #, press start, and then the feeder takes the paper half way, stops, then starts to dial, then stops and then prints out a transmission error. I don't think anything is sticking in the doc feeder because I can make a copy just fine.
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open the doc feeder
turn machine off
hold down the pointy black switch actuator while turning the machine back on, hold until machine beeps, close doc feeder
scroll down to SHIPMENT SET
wait for reboot
to set time:
key in the date and military time
To send a fax, you need to have a working phone line plugged into the jack on the left hand side of the printer. If you are faxing one page, place it on the scanner bed (the glass) and close the lid, then press the Fax function button, type in the phone number to fax to, and hit Start.
If you are faxing multiple pages, it is the same process, but instead of placing the paper on the scanner, you would place it in the document feeder on top of the printer, and each page would scan through individually. (Make sure none of the pages are stapled or paperclipped together.)
Do you pick up the hand set when you are dialing, If you do the display will read telephone. When you want to send a fax put the paper in the document feeder. Dial the # press the start key or put the documents in the document feeder press the hook button to here the dial tone, dial the number what for the tones pres the start key. hope this helps
have you watched the paper going through the doc feeder are thay goning one by one or is it pulling more then one. try making a copie withe 4 sheets does that work. if not open cover of doc feeder clean rollers. serperation pad. ( pad would be twrods the top of the cover )
did you put the originals page(s) in the machine FIRST to fax, then enter the number then press start?
If you enter the phone number 1st BEFORE putting your originals in the feeder, the machine thinks you want to make a copy.
The FAX Mode is the setting for incoming faxes.
Try that and let me know if it works.
There should also be a button called "Hook" or "speaker" or something that you hit and you will hear the dial tone.
Once you hear the dial tone, you can dial the number, (make sure the pages you want to fax is in the feeder.
Once you hear the fax high pitch noise, hit the start button.
Hope this helps. Let me know if it does and also remember to leave a feedback and rating if I have helped you. Thanks and good luck.
Hello,Mafriend,It sounds like you might have recieved a Fax machine that Recieved a surge,To verify this Ck the Jack where the Phone line goes in to see if you have any type of discoloration there,also see if it locks up your phone line from making calls or recieving Them