Question about Creative Labs Zen V MP3 Player

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Won't turn on

I've had my zen for 2 months with no problems. Yesterday, I downloaded music on to the device and after unplugging it it went dead. I've tried rebooting, recharging, and trying to turn it on and off but no response. Can someone tell me how to fix it?

J

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  • Cherrypi Feb 06, 2008

    I bought my daughter this and she used it for three months. Now you power it on and the screen stays black. Ive tried holding the power on and reseting it but it still is not working. Can some one help??

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  • Master
  • 4,402 Answers

"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

Posted on Feb 04, 2008

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ThaMp3Doctor
  • 8596 Answers

SOURCE: after down loading music player went off won,t recharge

This player is effectively destroyed by using it on a computer that runs either Windows Media Player 11 or Vista. You can try doing a repair in Philips Device Manager, but this is very nearly an obsolete mp3 player.

Posted on Dec 09, 2008

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1 Answer

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it sounds like a possible back light problem. those are not something you can fix at home. if you are hearing music etc, mean definetly the back light is gone.
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This player is effectively destroyed by using it on a computer that runs either Windows Media Player 11 or Vista. You can try doing a repair in Philips Device Manager, but this is very nearly an obsolete mp3 player.

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Hi There


my zen mp3 went dead
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Q. Zen V is dead
"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

also try this if above doesnt work

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Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.

try downloading the
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1 Answer

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Try this: My computer --> Control Panel --> Portable Media Devices Is the Zen showing up? If not, your Zen has a bad motherboard and you will need to take it to a technician to have it replaced, or find a motherboard and do the replacement yourself.

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