Question about Lexmark X5150 All-In-One InkJet Printer

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Got new computer and now my printer will not scan.

With my new HP slimline, I cannot get the printer to scan to any modality... ie file, works etc. Feels like there is no connection but I can make copies and print documents fine. Help! Kate

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If you cn copy then the Scanner and Printer both are fine. The only thing you are missing is the Scanner driver/utility. Install the same from the Driver Disc you got with the Printer and your problem is solved. If you don't have the same download from the manufacturers site.

Posted on Feb 04, 2008

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1 Answer

Inability ro scan to new laptop


Hi,

Before scanning from the printer front panel, make sure your Solution Center is properly installed. Try scanning from the Solution Center first. The status of the printer should say ready before scanning.

Thanks,

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Trouble with Scanner


Hi Elizabeth,
Different post, same message :)
This is a common complaint.. Are you running Vista, by any chance? The all in one solution software you used in XP doesn't work fully with Vista.

But you can still scan and copy by using Windows Photo Gallery.

1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (ie HP Pro L7650) then click import.
4. New scan window will popup, now you can preview or scan using this basic looking Vista utility.

Hope that helps.

Chris (ziraffa)

Jan 08, 2009 | HP OfficeJet 7310 All-In-One InkJet...

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I have a HP OfficeJet Pro L7650 All-in-One printer and I can not get the scanner to scan documents to my computer (I can currently print to it wirelessly) When I press the scan button on the printer, it...


Hi Elizabeth,

This is a common complaint.. Are you running Vista, by any chance? The all in one solution software you used in XP doesn't work fully with Vista.

But you can still scan and copy by using Windows Photo Gallery.

1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (ie HP Pro L7650) then click import.
4. New scan window will popup, now you can preview or scan using this basic looking Vista utility.

Hope that helps.

Chris (ziraffa)

Jan 08, 2009 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Scan option


Hi,
The all in one solution software you used in XP doesn't work with Vista.

But you can still scan and copy by using Windows Photo Gallery.

1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (ie HP 6450) then click import.
4. New scan window will popup, now you can preview or scan using this basic looking Vista utility.

Hope that helps.

Chris (ziraffa)

Jan 04, 2009 | HP DeskJet 6450 Printer

1 Answer

Printer all in one and I want to scan a picture to my computer, when I hit the scan button get the blinking lite but nothing else. what am i doing wrong new computer


Hi,
The all in one solution software you used in XP doen't work with Vista.

But you can still scan and copy by using Windows Photo Gallery.

1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (ie HP C3180) then click import.
4. New scan window will popup, now you can preview or scan using this basic looking Vista utility.

Hope that helps.

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Dec 21, 2008 | HP Photosmart C3180 All-In-One InkJet...

1 Answer

Hp 1410v won't scan


Hi,
The all in one solution software you used in XP doen't work with Vista.

But you can still scan and copy by using Windows Photo Gallery.

1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (ie HP 1410v) then click import.
4. New scan window will popup, now you can preview or scan using this basic looking Vista utility.

Hope that helps.

Chris (ziraffa)

Dec 21, 2008 | HP PSC 1410v All-in-One Printer

1 Answer

Morreed @cox.net


  1. Scan the item and save as a file
  2. Open a new email either on your PC email client, (ie, Outlook or thunderbird,...) or the web based email client you use (ie. Gmail, hotmail, etc.).
  3. Attach the scan to the email (they ALL have a means of attaching items to them.)
  4. Send
If you are looking to attach the text directly into an email, not as an attachment, you will need to install your HP software to do Optical Character recognition that came with your printer or from HP.Com, then scan then convert the scanned file. the only problem is you will need to correct the OCR errors, and there can be many.

Hope this helps.

Dec 06, 2008 | HP PSC 1210 All-In-One InkJet Printer

3 Answers

Scanner won't work but the printer does


Ok here is the answer you have all been waiting for - look on the CD that came with any HP printer for the mac and you will see that it is for 10.3.9 and 10.4. I bet you dollars to donuts you have the new 10.5 leopard software and you got the new printer for free from the apple store.

All is not lost - go to the hp website at www.hp.com and on the left side you will see a grey menu that says software and driver downloads click on it and type your product. The version right now is 9.7.1 once you get all the way through. DO NOT INSTALL THE HP INSTALLER FILE - it is the same as the CD.

Well on the off chance your using windows the same applies - delete the old software on your computer and follow the steps above. The version number you will need depends on what OS but just make sure it is the most recent and you should be fine.

Jan 22, 2008 | HP PhotoSmart C4280 Laser Printer

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