Question about HP Compaq Presario SR1720NX (EL435AA) PC Desktop
I keep getting this error code when trying to start the computer.
Your hard drive is failing. Back up your data immediately and replace the hard drive. Clean-install Windows.
Click here on how to do a clean install.
Click here to know what u will need on hand..
If the computer will not boot, there are a few things you can do
to try and get data off the drive. Success depends on how badly the drive is damaged. When this is all over, create and implement a backup strategy so you don't lose data again.
General data recovery methods:
*IMPORTANT* - If there is any question that the drive is at fault - it's making noises for instance - and the data is crucial DO NOTHING FURTHER ON THE DRIVE. Every time you spin that drive up you may be destroying data. If this is the case, send the drive to a professional data recovery company like Drive Savers (my preference) or Seagate Data Recovery. General prices run from $500USD on up. Drive Savers recovered all the data on a failed laptop drive for one of my clients and it cost$2,700. He thought it was worth the money; only you know what your data
is worth. I understand that some insurance companies are now covering data recovery charges so check with yours.
Drive Savers - http://www.drivesavers.com
Seagate Data Recovery Services - https://www.seagatedatarecovery.com/
If you don't want to send the drive to a professional data recovery
company, you can try:
1. Pull the drive and slave it in a computer running a working install of XP. Depending on the target drive's characteristics, you may need a drive adapter; i.e., laptop-to-IDE or a SATA controller card, etc. A usb/firewire external drive enclosure works very well, too. Use the working Windows Explorer to copy the data to the rescue system's hard drive and then burn the data to cd or dvd.
2. Often XP will not boot with a slaved drive that has a damaged file system. In that case, boot the target computer with either a Bart's PE or a Linux live cd such as Knoppix and retrieve the data that way. Here is general information on using Knoppix for this:
You will need a computer with two cd drives, one of which is a cd/dvd-rw OR a usb thumb drive with enough capacity to hold your data OR an external usb/firewire hard drive formatted FAT32 (not NTFS). To get Knoppix, you need a computer with a fast Internet connection and third-party burning software. Download the Knoppix .iso and create your bootable cd. Then boot with it and it will be able to see the Windows files. If you are using the usb thumb drive or the external hard drive, right-click on its icon (on the Desktop) to get its properties and uncheck the box that says "Read Only". Then click on it to open it. Note that the default mouse action in the window manager used by Knoppix
(KDE) is a single click to open instead of the traditional MS Windows' double-click. Otherwise, use the K3b burning program to burn the files to cd/dvd-r's.
http://www.nu2.nu/pebuilder/ - Bart's PE Builder
If you can't get data off by attaching the drive to a working XP system or by booting with Knoppix, then data recovery software will in all probability not work because the hard drive is too physically damaged.
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Posted on Feb 04, 2008
To solve this problem you can you do the following:
Start the PC and keep pressing the F10 key so that you can enter into the BIOS Setup. There you run the self test hard disk, be patient, it will take time. After it finishes, press F10, select the option Save settings and exit. Then while booting the system press F8 and select Last known good configuration. If still the problem persists, Restore your PC with the Restore Disc.
Posted on Feb 04, 2008
If this error is coming from the PC Doctor or When the OS (WindowsXP, if it is) then the chances are that your hard drive is failing. Back up your data immediately and replace the hard drive. Remove the HDD and connect it as a slave into another system and copy the data. Cheers - Parveen
Posted on Feb 04, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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